TELUS International
3.7 out of 5 stars.
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TELUS International Employee Reviews

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3.6Work-Life Balance

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Low salary but easy job

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the job itself was easy and everyone could easily adapt to it, however, people around you won't support your desire for growth since you are not the favorite.

Pros

shuttle

Cons

favoritism
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YAZIKLAR OLSUN

Bir buçuk yıl bu şirkette çalıştım. İlk zamanlar herşey çok güzeldi maaş, yan hak yöneticilerin tavırları , global şirket vs. şu gelinen nokta o kadar kötü ki bir şirket böyle kötü yönetilmez akıl alır gibi değil !1 buçuk aydır zam diye oyalandık verilen rakam içler acısı, 700 kişi tepki gösterdi , muhatap yok açıklama yok . Iyileştirme adı altında alın size bin lira daha dendi şaka gibi. Multinete Ocak 2022 den beri zam YAPILMADI evet yanlış duymadınız.Yöneticilerin çoğu rakip firmalarda hiç birşey olamamış, kovulmuş, ya da atılmış kişilerden oluşuyor ve moderatörlere, takım liderlerine, kalitecilere genel olarak herkese tavirlari üslubu çok yakışıksız profesyonellikten çok uzak. Adeta diktatör edasıyla şirket yönetiyorlar, yönettiklerini sanıyorlar...Herkes birilerinin tanıdığı kocası,kuzeni,arkadaşı çok fazla adam kayırma var hakkıyla yükselen nerdeyse yok denecek kadar az. Yükselme süreci zaten çok saçma birilerini seçmiş oluyorlar formaliteden giriyorsunuz sizi dinlemiyorlar zaten . Müşteriyle çok ciddi bir iletişimsizlik var çalışanların istekleri talepleri asla müşteriye ulaşmıyor ve çözülmüyor.İki yılda global bir şirketi Türkiye'nin en alt sıralarına düşürdüler bu BAŞARI SİZİN ESERİNİZ !!!

Pros

Yokkkkkk

Cons

Maaş, Multinet, Bonus, Adam kayırma, iletişimsizlik, Verilen değer
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Very flexible work (remote) with a good salary

The job was pretty much easy and monotone, the exam to qualify was kinda hard and took around 6 hours to complete.Also, sometimes there would be so many tasks in one day but literally zero tasks (aka no work) for like two weeks after that.Very unpredictable unfortunately so wouldn't reccommend it as a stable income at all. But the salary is good.

Pros

salary, remote

Cons

unpredictibility
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Great

Awesome thanks so very much and I'll be glad for the rest of the day love love and miss you so I love it all I have made love it love love mama love papa mama love mama
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Best Place to Work

Career growth, competitive salary, approachable managers, good workplace, upskilling, free trainings, lot of activities, Best company I've worked with so far.
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Was okay

Was a okay remote job to work for. Was let go after a year though. Wasn't hard work and was paid 14 dollars an hour for the work as well. I would recommend for a side job
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They place a high value on their employees or team members.

They place a high value on their employees or team members. This company taught me a lot of values and information. They shape me as a professional and a person.

Pros

Free load and TELUS Treat every month.
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Easy and flexible

Great place for earning some extra income in between other jobs or responsibilities. Work itself is simple enough and easy to learn. The biggest positive is the flexible hours/work when you want.
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Mutsuz Olmak İstiyorsanız Doğru Adrestesiniz

2021 yazında başlayan Telus deneyimim 2-3 aylık süreçten sonra maalesef hep kötü bir duruma evrildi. İlk işe girdiğimiz dönemler gerçekten iyi bir pazarlama yapılmış veya şirketi yeterince araştırmamışız, ancak bu durumlara gelinebileceğini hiç düşünmezdim. Öncelikle maaşlara deyinmem gerekirse ilk başladığımız zamanlar fena sayılmayacak ( tabi sektöre göre ) bir maaş alabiliyorken şu an elimize geçen para içler acısı durumda, 2 yıla yakın bir süredir neredeyse hiç değişmeyen yan haklara da değinmeden geçmek istemem. Özellikle verilen multinet ücreti ile hatay usulü soslu tavuk döner bile alamayacağınızı belirtmek isterim. Üstelik multinet düzenlemeleri bile yıl ortasına kadar yapılmamakta ve süreç sürekli uzatılmaktadır. Eğer bir Telus çalışanı iseniz "üzerinde çalışıyoruz" tabirini çok duyacak, ancak bunun sizi oyalamak için söylenen bir laf olduğunu kısa süre içerisinde anlayacaksınız. Eğer açıklanan enflasyon rakamları için TÜİK verilerine kızıyorsanız birde Telus'ı deneyin, kesinlikle kazancınız enflasyonun çoookkk altında kalacaktır. Gelelim liyakatsızlık, insan kayırma konularına. Önceki yorumları okursanız elbet göreceksiniz ama şunu ifade edeyim, anlatılanlar az bile. Eş,kardeş,kuzen,yiğen,sevgili hatta komşu durumundan bile terfi edebilirsiniz ancak iyi ve disiplinli bir çalışan olmak sizi şirkette çokta ileri götürmez. Bizzat şahit olduğum olayları burada yazmak istemem ancak emin olun birinin yakını veya onun kanatları altında değilseniz işiniz zor. Ayrıca bu durum o kadar ileri boyutlardaki liyakatıda unutun. Şirkette hızlı bir biçimde terfi edenlerin hemen hepsi - 

Pros

Ofisteki Peluş Panda

Cons

Maaş, Adaletsizlik, İnsan Kayırma, Komik Sayılabilecek Yan Haklar, Üst Yönetimin Tutumu
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Competitive, fast paced, business first

Worked from home in this job, was told we would be given an allowance to cover electricity bills, this was only valid in the winter months. I wasn’t allowed to book any holidays for more than 5 working days in a row. Lunches were only given with permission from management (could be made wait 30mins plus). Applied for another job internally was given an “interview” but was the told I wasn’t allowed progress in the 1st year and asked if I was applying elsewhere outside of company. Huge staff turnover.

Pros

Monday to Friday

Cons

Long hours, no guaranteed finish time if minor issues came up
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Bir şirket nasıl yönetilemez

Uzun uzun yazardım ama değmez. Özetle bu kadar kötü yönetilen bir şirket daha görmedim bu sebeple herkes burayı basamak olarak görüyor, kendinizi değersiz hissettiğiniz yere bir süre katlanabiliyorsunuz. Keşke şirket ilk açıldığı zamanlardaki gibi kalsaydı, bu kadar başarısız üst düzey yönetici seçimleri yapılmasaydı.

Pros

Yok

Cons

Multinet Ücreti - Egolu Yöneticiler
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Flexible hours, low pay

Flexible hours, low pay. I hated documenting every minute I was working instead of just getting paid per hour. Tasks were also very tedious. The only great thing about this job was the flexibility to work whenever I wanted to.
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It was nice environment but no career growth

Good for freshers that want to work in BPO but not recommend for a long term career growth. The leads were good and nice, they are approaching and youll get comfortable.
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Work/life balance—at a price

The job flexibility is great, BUT you’re contract can be ended with zero notice. The tasks may or may not have guidelines and it can take several hours for support to return any emails. Any training or testing is unpaid—I would not recommend Telus.

Pros

Work/life balance

Cons

Not pto, job insecurity.
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Productive and fun to workplace

8 years in BPO call canter with a dif, company telus is a good company to work with .has a lot incentives and treats and ilove the environment . Great work culture they are very helpful encouraging, never hesitating to offer support as customer service indeed

Pros

Free uniform / shuttle/ food

Cons

Healthcare and life insurance
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5 stars

What is the best part of working at the company?Great benefits. Good environment.Full aguinaldo.What is the most stressful part about working at the company?Having to work sundaysWhat is the work environment and culture like at the company?Great, they will always try to motivate their employees. What is a typical day like for you at the company?Do not know what to answer
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Work is monotonous and pay is abysmal

This work would be fine if you weren't competing for 'hits' (mini tasks) with people prepared to work for less than US$1 PER HOUR! when reasonable work comes in it can pay up to $10-15, but you need to train and qualify for each new task and more often than not, all the best work goes really quickly.

Pros

Great flexibility

Cons

Terrible money
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Good opportunity

My typical day at work consisted of helping customers with different issues, mostly technical. This required me to search for information usually while the customer was on hold. Sometimes it would be an email reply. The work was never super busy so there was always free time. However it was expected to research the information that was provided. I learned so much in training but felt I needed more time in regards to navigation. What I enjoyed most was learning about technology and being able to resolve issues. I least enjoyed weekly coaching sessions because I felt I needed more encouragement and less criticism. The company attitude seemed to be relaxed yet always professional. Overall, it was a good place to work. My advice is to not be late, miss work or training, pay attention in class and always read.

Pros

Good benefits, security, lockers, game room, gym, free coffee

Cons

Long hours, no remote opportunities for some, no lateral transfers to other campaigns
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Productive,dynamic

Very dynamic work atmosphere Supportive managementPerfect team workFlex work shiftsTraining opportunitiesInteractional managmentVariuse opportunites for growing
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A good place to work

Working remotely, very supportive company to work for and work culture is great. Pay is not so good but night shift gets 25% extra on your salary. Opportunity to develop and get promoted easily
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Good learning space

The management is quite responsive and everything in process is well managed , You have your flexible space where you can work according to tasks provided .

Pros

Flexibe

Cons

Time Taking Tasks
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Overall rating

Based on 1,826 reviews

Ratings by category

3.6 out of 5 stars for Work/Life Balance
3.4 out of 5 stars for Salary / Benefits
3.3 out of 5 stars for Job Security/Advancement
3.3 out of 5 stars for Management
3.7 out of 5 stars for Culture

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