Interviews at TELUS International
Here’s what others thought about the interview process at TELUS International.
Interview experience
Based on 417 interviews
Favorable
Interview difficulty
Based on 433 interviews
Medium
Interview process length
Based on 399 interviews
About a day or two
Interview process at TELUS International
Overall experience
On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8.
On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 6.
Interview process length
About a day or two
62%
About a week
19%
About two weeks
8%
About a month
6%
More than one month
5%
Most reported steps
Phone call/screening
69%
On-site interview
57%
Written test
54%
Background check
37%
Drug test
33%
Least reported steps
Presentation
3%
Take-home/sample work
2%
They have no interview
1%
What candidates say about the interview process at TELUS International
- Panel interviewShared on June 25, 2020 - CUSTOMER SERVICE REPRESENTATIVE - Taguig City
- Same with other interviewShared on September 11, 2018 - Floor Coach - Taguig City
- Initial screening, assessment, then final interviewShared on January 25, 2018 - Customer Service Associate/ E-mail Support - Mckinley WEST, Taguig City
Interview questions at TELUS International
Commonly asked questions, as reported by candidates
- Work experienceShared on January 7, 2023 - Project Coordinator - Pasig
- Basic questions only like strength and weaknesses, tell me about yourself, what will be your contribution etc.Shared on December 12, 2022 - Customer Service Representative - Taguig
- How you handle irate customersShared on August 8, 2022 - CSR - Customer Service Representative - Mckinley West
What was your interview with TELUS International like?
Your insights will help other jobseekers.
Interview tips at TELUS International
Dress code for the interview
- Casual (t-shirt and jeans)37%
- Business casual (e.g. dress slacks)28%
- They didn’t have a dress code26%
- Formal (business suit)8%
- Special outfit (e.g. protective gear)1%
What advice do candidates give for interviewing at TELUS International
- Review some videos from YouTube because this is the easiest interview and a great companyShared on December 12, 2022 - Customer Service Representative - Taguig
- Telus is open to everybody as long as you have a good backgroundShared on November 18, 2022 - Team Leader - Quezon City
- be confident in answering all the questions.Shared on September 14, 2022 - Dispute Analyst - Taguig
The first interview at TELUS International
How candidates got an interview
- Walk-In32%
- Employee referral17%
- Recruiter contacted me15%
- Through Indeed13%
- Other online job site13%
How candidates received their first interview at TELUS International
- It was all done online, there is a testing process, to make sure the work is understood, it is pretty standard with remote jobs.Shared on July 11, 2022 - Web Content Developer - Remote
- By phone someone calledShared on June 15, 2022 - Csr - West
- The first interview was good. The interviewer was quite friendly and corrected me immediately when I said something that was not true about Telus.Shared on October 4, 2021 - Customer Service Representative (CSR) - Taguig
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