TELUS International
3.7 out of 5 stars.
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Interviews at TELUS International

Here’s what others thought about the interview process at TELUS International.

Interview experience

Based on 417 interviews
Favorable

Interview difficulty

Based on 433 interviews
Medium

Interview process length

Based on 399 interviews
About a day or two

Interview process at TELUS International

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 6.

Interview process length
About a day or two
62%
About a week
19%
About two weeks
8%
About a month
6%
More than one month
5%
Most reported steps
Phone call/screening
69%
On-site interview
57%
Written test
54%
Background check
37%
Drug test
33%
Least reported steps
Presentation
3%
Take-home/sample work
2%
They have no interview
1%

What candidates say about the interview process at TELUS International

  • Panel interview
    Shared on June 25, 2020 - CUSTOMER SERVICE REPRESENTATIVE - Taguig City
  • Same with other interview
    Shared on September 11, 2018 - Floor Coach - Taguig City
  • Initial screening, assessment, then final interview
    Shared on January 25, 2018 - Customer Service Associate/ E-mail Support - Mckinley WEST, Taguig City
Read more about the interview process at TELUS International

Interview questions at TELUS International

Commonly asked questions, as reported by candidates

  • Work experience
    Shared on January 7, 2023 - Project Coordinator - Pasig
  • Basic questions only like strength and weaknesses, tell me about yourself, what will be your contribution etc.
    Shared on December 12, 2022 - Customer Service Representative - Taguig
  • How you handle irate customers
    Shared on August 8, 2022 - CSR - Customer Service Representative - Mckinley West

What was your interview with TELUS International like?

Your insights will help other jobseekers.

Interview tips at TELUS International

Dress code for the interview
  • Casual (t-shirt and jeans)37%
  • Business casual (e.g. dress slacks)28%
  • They didn’t have a dress code26%
  • Formal (business suit)8%
  • Special outfit (e.g. protective gear)1%

What advice do candidates give for interviewing at TELUS International

  • Review some videos from YouTube because this is the easiest interview and a great company
    Shared on December 12, 2022 - Customer Service Representative - Taguig
  • Telus is open to everybody as long as you have a good background
    Shared on November 18, 2022 - Team Leader - Quezon City
  • be confident in answering all the questions.
    Shared on September 14, 2022 - Dispute Analyst - Taguig

The first interview at TELUS International

How candidates got an interview
  • Walk-In32%
  • Employee referral17%
  • Recruiter contacted me15%
  • Through Indeed13%
  • Other online job site13%

How candidates received their first interview at TELUS International

  • It was all done online, there is a testing process, to make sure the work is understood, it is pretty standard with remote jobs.
    Shared on July 11, 2022 - Web Content Developer - Remote
  • By phone someone called
    Shared on June 15, 2022 - Csr - West
  • The first interview was good. The interviewer was quite friendly and corrected me immediately when I said something that was not true about Telus.
    Shared on October 4, 2021 - Customer Service Representative (CSR) - Taguig
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