TELUS International
3.8 out of 5 stars.
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Interviews at TELUS International

Here’s what others thought about the interview process at TELUS International.
Interview experience
Based on 133 interviews
Favorable
Interview difficulty
Based on 136 interviews
Medium
Interview process length
Based on 132 interviews
About a day or two

Interview process at TELUS International

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 8.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 6.

Interview process length
About a day or two
70%
About a week
14%
About two weeks
7%
More than one month
5%
About a month
4%
Most reported steps
On-site interview
73%
Written test
63%
Phone call/screening
60%
Background check
40%
Drug test
40%
Least reported steps
Presentation
5%
Take-home/sample work
2%
They have no interview
1%

What candidates say about the interview process at TELUS International

  • Panel interview
    Shared on June 25, 2020 - CUSTOMER SERVICE REPRESENTATIVE - Taguig City
  • Same with other interview
    Shared on September 11, 2018 - Floor Coach - Taguig City
  • Initial screening, assessment, then final interview
    Shared on January 25, 2018 - Customer Service Associate/ E-mail Support - Mckinley WEST, Taguig City

Interview questions at TELUS International

Commonly asked questions, as reported by candidates

  • Past job experience and why would I like to be part of BPO industry.
    Shared on September 14, 2021 - Customer Service Representative - Taguig City
  • What are the best contributions you can share with the company?
    Shared on August 29, 2018 - IT Staff - Makati City

Interview tips at TELUS International

Dress code for the interview
  • Casual (t-shirt and jeans)42%
  • Business casual (e.g. dress slacks)25%
  • They didn’t have a dress code25%
  • Formal (business suit)7%
  • Special outfit (e.g. protective gear)1%

What advice do candidates give for interviewing at TELUS International

  • Make sure you will not drop a single Filipino word. Show them how willing you are to be part of their company. Be positive always!
    Shared on July 4, 2021 - Customer Service Representative II - Quezon City
  • Focus on your strengths and don’t dwell on what you can’t do. In fact you may turn it around by welcoming this weakness through positive mindset. You just have to be open to learnings and positive cri…
    Shared on March 16, 2021 - Fraud Analyst - Taguig

The first interview at TELUS International

How candidates got an interview
  • Walk-In56%
  • Other online job site17%
  • Recruiter contacted me11%
  • Through Indeed6%
  • Employee referral5%

How candidates received their first interview at TELUS International

  • The first interview was good. The interviewer was quite friendly and corrected me immediately when I said something that was not true about Telus.
    Shared on October 4, 2021 - Customer Service Representative (CSR) - Taguig
  • onsite interview
    Shared on March 10, 2021 - Customer Support Representative - McKinley Exchange
  • Through a referral
    Shared on December 8, 2020 - CSR - Customer Service Representative - Telus House Araneta