Tech Mahindra Employee Reviews for Customer Service Representative
Customer Service Representative126 reviews
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When I'm hired in techMahindra,I'm wondering what kind of work that I face to do,eventhough there is a training I though the work is very defficult,but I'm wrong ,it is very competative,because you need to provide better resolution the the guest so that the guest don't hesitate to give good survey to us ,and one more thing is the compensation is really good
For beginners it will be a great experience working there because of there so much to learn and it will improve your skills abilities and qualifications.
Best for starters
Techmahindra is quite good it is your training ground if you are a fresher. Just give out the best in you and show your passion that you are willing in that job.
TechMahindra has a good management. but doesnt have fair when it comes to salary. what i really love about working in techmahindra is gaining more friends and has a good team leader which really made me comfortable in working even if its difficult.
A literally cold environment to work during night shifts. Somehow it is quite competitive as well as satisficing by the end of the shift because it's undeniably stressful hearing customer complaints every minute. But it's a well treasured experience.
Free coffee and bed
Defective hardwares and equipments
Night shift I learn how to do basic troubleshooting and the management is great also the environment as well the hardest part is when there is a lot of outages and we need to explain everything and apologies for the inconvenience cause them. the most injoyable moment is when you get a lot of incentives
free clothing allowance
2-3 star..the salary and compensation is good but the rules on the attendance is not quite good.but the workplace is very enjoyable.the hardest part of the job is the different time of work.
Working as call center agent was very challenging ended.Believe in your yourself. Be confident enough and be patient as always to the customer, solve their concerns right away.