Tech Mahindra
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Tech Mahindra Employee Reviews

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Philippines241 reviews
Found 241 reviews matching the search
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4.0
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They acknowledge ypur potential, Good sorrounding, The people are very helpful, not a toxic work place. There will be a lot of learning ang sharing an ideas.
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4.0
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my responsibility everyday is to conduct verification to our customer via phone in the postpaid line application. Ask personal information and conduct personal and employment verification to check if the information they provide are true and correct.
Pros
freebies
Cons
long hours
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5.0
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Working with Tech Mahindra is great start for me as this is my introduction to a bpo company.This company gave me the opportunity to experience a new work environment.
Pros
overtime pay
Cons
none
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5.0
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Even if I'm an intern for the IT Desktop Support Department, they given me the opportunity to work like I am a regular employee. The supervisors whom I worked with were very helpful
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5.0
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When I'm hired in techMahindra,I'm wondering what kind of work that I face to do,eventhough there is a training I though the work is very defficult,but I'm wrong ,it is very competative,because you need to provide better resolution the the guest so that the guest don't hesitate to give good survey to us ,and one more thing is the compensation is really good
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5.0
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Perform customer verification. Encoding and activation of approved postpaid lines.Monitoring of emails. Handle and resolve customer complaints. Provide feedback on the efficiency of the customer service process.
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3.0
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For beginners it will be a great experience working there because of there so much to learn and it will improve your skills abilities and qualifications.
Pros
Best for starters
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1.0
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Stressful yet memorable since it's my firs job
Hardest part of the job most likely on hoe to deal with different customer concerns all day and problem solving
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2.0
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It was good company the agents are friendly but one thing they don’t know how to handle agents but they are good in training. But the salary is not fair
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4.0
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Its fun working at techmahindra although a bit disappointed about the salary that they give. There's a lot of disputes and no salary increasion when you become a regular. The night def. Are too small. But in this company you will learn a lot.
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5.0
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Techmahindra is quite good it is your training ground if you are a fresher. Just give out the best in you and show your passion that you are willing in that job.
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4.0
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TechMahindra has a good management. but doesnt have fair when it comes to salary. what i really love about working in techmahindra is gaining more friends and has a good team leader which really made me comfortable in working even if its difficult.
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4.0
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The job had fix weekends off and a graveyard shift.we follow the quality and standard call flow and it is recorded every call and we focus on their cheques.
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3.0
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Great experience for professional growth. Approachable and friendly staff. fun place to work and aides me in my career growth. Adheres to customers needs.
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5.0
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If it's not the busy season of the account it's not a hard job. Also, the co-workers are very helpful so you won't really feel alone.It's just then, during season, they require you to extend duty for 2 hours or more and if you're a graveyard shift it's stressful to do overtime.
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3.0
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-been working for 6 years
-work life balance

-fun workplace

-supportive management

-trainings are being offered to enhance leadership skills

-promote diversity among employees
Pros
dayshift/work life balance
Cons
low salary
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4.0
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as a customer service representative at tech mahindra is very competitive and high demand in telecom industry.i was assigned at globe telecom post paid account which is billing for globe post paid
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4.0
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A literally cold environment to work during night shifts. Somehow it is quite competitive as well as satisficing by the end of the shift because it's undeniably stressful hearing customer complaints every minute. But it's a well treasured experience.
Pros
Free coffee and bed
Cons
Defective hardwares and equipments
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5.0
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Night shift I learn how to do basic troubleshooting and the management is great also the environment as well the hardest part is when there is a lot of outages and we need to explain everything and apologies for the inconvenience cause them. the most injoyable moment is when you get a lot of incentives
Pros
free clothing allowance
Cons
long hours
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2.0
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2-3 star..the salary and compensation is good but the rules on the attendance is not quite good.but the workplace is very enjoyable.the hardest part of the job is the different time of work.
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3.0
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Volumes of the call was not anticipated so you have to go overtime compulsary. Salary is way too low with the deman of the work. Process of ATM is too slow so you will get paid using cheque.
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