Sykes Enterprises, Incorporated
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Sykes Enterprises, Incorporated Back Office Executive monthly salaries in the Philippines

Salary estimated from 6 employee, user, and past and present job advertisement on Indeed in the past 36 months.
Php 15,670 per month
28% Below national average
Reviews about Salary & Benefits for Back Office Executive in Sykes Enterprises, Incorporated
3.0
Job Work/Life Balance
Salary / Benefits
Job Security/Advancement
Management
Job Culture
An average place to work with
The working environment within our account is quite great. The superiors are accommodating and approachable. My colleagues back then were fun to be with. It was easy for me to build friendship with my peers within the team since they are very nice people. It was the relationship that I built with my teammates which made me stay in the company longer.

However, no matter how great the people are within the company, there were so many STRONGER factors that made me leave the company:


- HR/Payroll system sucks. So many disputes re pay esp the overtime hours. It was mainly due to the systems being used.

- No salary appraisal. In over a year that I have stayed with the company, the kind of process I'm with was challenging. Onshore team keeps on updating and changing procedures which eventually lead to additional workload for the team. More workload brought to the team did not actually equate to additional salary.

- Long work hours. Due to additional tasks and with the gazillion of items to process within the day, there were times wherein we would render additional 3-5 hour shift. The worst that I've experienced was back in December where I had to render additional 5-6 hours everyday for about a week.

- Insufficient staff to support the team and the process. The onshore team was quite demanding when it comes to finishing the task in the day without realizing that we were doing our best to finish all the cases. However, as much as we try, due to lack of agents, we kept on rendering overtime hours each day


It was nice to be a part of Sykes. The things mentioned above are just
 - more...
Pros
Performance bonuses
Cons
No salary appraisal, long work hours, payroll system
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How much is the salary of a Back Office Executive at Sykes Enterprises, Incorporated in the Philippines?
Average Sykes Enterprises, Incorporated Back Office Executive monthly pay in the Philippines is approximately Php 15,670, which is 28% below the national average.
Salary information comes from 6 data point collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.
Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.