Sykes Enterprises, Incorporated
3.3 out of 5 stars.
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Sykes Enterprises, Incorporated Salary & Benefits reviews: Technical Support

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Job Title
Technical Support21 reviews
Location
Philippines21 reviews

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3.2Work-Life Balance
3.0Salary & Benefits

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Found 4 reviews matching the searchSee all 8,574 reviews

Well it was ok.

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A typical BPO company. You get in you get out. People are reasonable. Management is reasonable. They pay good but their contracts suck. They are an average company.
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Customer Service role

Customer service role at its finest. This is the position you hoped they would pay you dollars but they were paying pesos. Overall the compensation was not enough to satisfy the toxicity of the work environment.

Pros

free lunches
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Fun and enjoyable place to work at.

* Works 8 hours a day with free meal * Embellished communication skills and confidence in handling calls * Time management * Enjoyable Place to work at * Hardest would be when the time comes that the customers are in ques * Mingling new friends and became a family

Pros

Free meal and ambiance

Cons

No benefits offered yet, been working almost 9 months and regularization is not yet implemented
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A good company

My work place here is near my house a 5 minute travel, a good place to work, challenging account and fun. Typical BPO company.

Pros

Near my house

Cons

Low salary
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Overall rating

Based on 8,574 reviews

Ratings by category

3.2 out of 5 stars for Work/Life Balance
3.0 out of 5 stars for Salary / Benefits
3.0 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.2 out of 5 stars for Culture