Sykes Enterprises, Incorporated
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Sykes Enterprises, Incorporated Careers and Employment

About us
SYKES is a digital marketing and customer service global outsourcer, providing customer-engagement services to Global 2000 companies. We have more than 55,000 dedicated employees and more than 65 sites in more than 20 countries. We have operations in North America, Europe, Middle East, Africa, Latin America and the Asia Pacific. We provide services – more... through multiple communication channels encompassing phone, e-mail, web, chat, social media and digital self-service.

In the Philippines, SYKES is recognized as the first multinational call center in the country. We are also the first call center to venture outside Manila and establish operations in Cebu. From only 14 employees, SYKES grew to 15,000 and now has 7 sites in the country. SYKES has more than 20 years of experience in the industry and is known for its innovative and supportive work environment.


SYKES Philippines is recognized as the BPO Company of the Year and CSR Company of the Year in the 2018 Asia Leaders Awards.


SYKES OFFICES


Makati City (Headquarters)

- G/F Glorietta 1 Corporate Center, Hotel Drive, Ayala Center


Mandaluyong City

- Upper G/F Worldwide Corporate Center (WCC), Shaw Boulevard

- G/F 500 Shaw Zentrum (S500), Shaw Boulevard


Quezon City

- G/F K-Pointe Building, Gilmore St. corner Aurora Blvd.


Muntinlupa City

- 6/F ATC BPO1 Corporate Center Bldg., Madrigal Avenue, Ayala Alabang



Cebu City

- Synergis Building, F. Cabahug Street, Brgy. Kasambagan, Mabolo

- 4/F Robinsons Galleria Cebu, Gen. Maxilom Avenue Extension, corner Sergio Osmeña Blvd., Brgy. Tejero
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See Why Join Us

What is it like to work at Sykes Enterprises, Incorporated?

3.3
Work/Life Balance
3.1
Salary / Benefits
3.0
Job Security/Advancement
3.0
Management
3.2
Culture

What are people saying about the leadership at Sykes Enterprises, Incorporated?

Picture of Chuck Sykes, CEO of Sykes Enterprises, Incorporated
69%
of employees approve of Chuck Sykes’s performance as CEO
CEO Approval is based on 3,502 ratings
4.0
Productive and a great place with great people to work with.
Written by Customer Service Representative (Former Employee) from Cebu City on June 20, 2020
It took me four years to stay with Sykes. Though there were no salary increase but still a friendly environment would make you stay. On the other hand, there are some struggles when it comes to management.
Pros
Free meal
See Sykes Enterprises, Incorporated reviews about management

What jobs are available at Sykes Enterprises, Incorporated?

Top work locations
4.7
Mandaue
4.4
Pasig
4.3
Cebu City
4.2
Quezon City
4.0
Fort Bonifacio
Most popular roles
5.0
Human Resources Assistant
4.8
Data Entry Clerk
4.7
Subject Matter Expert
4.7
Account Specialist
4.6
Sales Representative

Sykes Enterprises, Incorporated jobs:

What did candidates say about the interview at Sykes Enterprises, Incorporated?

Interview experience
Based on 82 interviews
Favorable
Interview difficulty
Based on 82 interviews
Medium
Interview process length
Based on 76 interviews
About a day or two
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