Sutherland Salary & Benefits reviews
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The company is great when it comes to opportunities. Giving people chances to learn and to earn. Good environment. Good people around. Generally, this company has a nice image. However, there are conflicts between bosses and agents, agents and their salaries, benefits and incentives. There should be a collaboration when it comes to management and hr prsonnels. They were able to decide an employee's termination without them knowing the tools by heart. They are not even knowledgeable about the system. They only know THEIR sytem. Team leaders cannot reach out with their agents. Bosses or managers cannot justify their agent's acts. Agents were not given the right incentives and ot's were not paid as what promised.
Official response from SutherlandJune 13, 2018
Thank you for your review and for sharing your thoughts. We're sorry to read about the conflicts that you experienced. Please feel free to reach out to us at firstname.lastname@example.org to share your feedback more directly. We are always looking to improve our employee experience.
A company which , when you get hired , guarantees a livelihood with lots and lots of opportunities for advancement
Good news , salary is never late .. Bad news , long hours and mandatory OT .. Good news , free shuttle from SM shuttle area to workplace and vise-versa Bad news , that shuttle is super late and hard to catch when you are going home ..
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Let us start with their hiring process which takes a lot of tine because you need to go through their 7 steps. Their basic salary is very low and unfair to employees especially during Christmas. They did not pay my SSS, HDMF and Philhealth. Their training is awesome though because your soft skill will really improve becausw of their 3 weeks soft skill training.
Not paying our benefits
Good Company to Start with Good Pay Range Great Sales Incentive Good Benefits People are kept well informed through Town Halls Great Employee Engagement Activities Apprentices tend to stay at current position too long and is usually due to budget constraints
Great Employee Engagement Activities
Promotions are too slow
I am not a hater of Sutherland since this is the first company in BPO trusted me. I just did not like the way they compensate people with a low salary then the new comers has the higher amount than those who stayed in their company.
free dinner during holidays and special events
low salary rate