Sutherland Employee Reviews in Tarlac City
Tarlac City140 reviews
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At first I really enjoyed working in Sutherland tarlac because it was my very first job after I graduated college back in 2014. I didn't have any sort of interview experience ever when I applied there as an agent. but as time goes by I just realized that I needed a better place to work to grow and to earn more than what I was earning before to support my family.
free meal stub while on training
I've learned many things in just a short period of time and also the environment of my account is friendly. Also there's a place where you can relax.
I've enjoyed my training days and also my actual working assisting the customer in sutherland. Wish I could have last longer, But due to personal problem, I've voluntary resign to my job.
This company's sucks! They don't even care about their employees. They implemented a mandatory OT. They don't even bother to ask their employees if they want to render a freaking OT. The salary is very poor and the working hours is very long. The only thing that matters to them is money. Waste of time. I don't recommend this company. 👎
They pay really good money but a lot of times your work becomes your life. This is especially if you are a shared resource. A lot of times you will work on a task that is not in your scope and job description Work schedule in Sutherland is the most challenging for me. But as the days go by you will really adjust. The most important thing I have learned in sutherland is communication skills and to work under pressure.ou log in and out from your work station. you get 2 15-min breaks and 1-hour lunch break. Limited choices of food vendor. I learned that you need to be self-reliant and train yourself even if you already got the post. Management is only looking at numbers and has no consideration for the personal stuff. The hardest part was coaching and developing people when they are not really ready step up. the most enjoyable part is the extracurricular events and of course the friends you gained.
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Working in Sutherland has not been easy due to the high demands to hire 4-5K employees on a yearly basis yet with an excellent working environment, great team and leaders to support you, I felt that nothing was impossible and we accomplished above and beyond what was expected hence brought additional volume and 8 new logos in the past 5 years.
Will give this company three stars as they're the first that opened opportunities for me to venture to other big BPO companies.
Company is good for starters. This will give you a gateway to be part of other big BPO companies. Bad thing is the account I've been with was really toxic. Non-stop calls and exhausting environment that the sup will require you to render OT. Worst part, no SSS benefit has been credited to my account. I knew as my sister who is working at SSS was constantly checking on it. Appears that my colleagues haven't got theirs too.
Trainers are innovative and excellent.
Schedule is not for me. They weren't able to comply having our insurances updated.
The management is cared enough t o its employees as always to be in consideration for the needs reasonably and effectively. Compensation for the salary is fairly commensurate with the workload. Facilities are excellent and well furnish.
Official response from SutherlandNovember 27, 2019
Hello! Thank you for this 5-star review! Sutherland operates in multiple locations around the world and as such, we have a diverse workforce and an inclusive work culture which values our employees' uniqueness. Thanks for sharing your experience. Have a fantastic day!
A Good place to start your career. They give chances for those who just graduated or looking for a long term commitment. They give me opportunity to enhance my skills.
Official response from SutherlandSeptember 10, 2019
Hello! Thank you for this great review! Sutherland is indeed a great place to start and build a career. As a global company, we provide opportunities for our employees to grow professionally while gaining invaluable experience. Thank you again for the positive feedback! Have an awesome day!
Sutherland Global Services is a Business Process Outsourcing Company, this company is a good to enhance my speaking in English language and communicate to other people in different way to provide their needs for the company.
Business Process Outsourcing
Official response from SutherlandSeptember 10, 2019
Hello, and thanks for reviewing us! Sutherland is indeed a digital transformation company, operating in multiple countries around the world. As a global company, our employees are able to gain invaluable experience that can lead to professional growth. Thank you again for leaving us this feedback. Have a fantastic day!
All our co-workers there are kind and good to us interns and they really are a great help during my internship
It is an honor to be an intern of sutherland because I have learned so much from them. They gave all their best to trained us for what we should learned.
Free lunches during our first training phase
Good company but not salary / benefits seem not enough. Management is also not open to all. Sutherland is good for those who just started their career. Good to recommend but there are still better Call center out there.
Lots of activities
Salary and Compensation for Support, Home is somehow far
Our team is only occasional, I learned to work under pressured buyers and florist but still I enjoyed every calls I get in our team. The most enjoyable part of the job is to get incentives and being acknowledge by our boss.
long hours, low salary