Sutherland Employee Reviews in Cubao
Found 24 reviews matching the searchSee all 6,865 reviews
Indeed Featured review
The most useful review selected by Indeed
Fun place to be at. Great compensation for the work they require you to do. The site isn't great but it's not that bad. They have decent facilities and very tight security. Food served in the pantry was also cheap. Plus it's just located in Cubao.
Happy with people but not with pay The management was nit good but Sutherland itself is really meaningful Would always go back. The benefits are also nice
Official response from SutherlandAugust 29, 2019
Hello there! Thank you for reviewing us! It is great to learn that you had an overall positive experience with us. We appreciate your input as this will allow us to meet our employees’ evolving needs. Thanks again for the high rating! Have a superb day!
The environment was not toxic The people around me where good and welcoming. Management were nice with all of us. The workplace is self is okay. The hardest part of the job is the job itself, handling calls and all. The most enjoyable part is the colleagues around me.
little growth work intensive benefits difficult schedule adherence - life in the company has been a difficult struggle, aside from the generic pay for a single person, the work is very intense and you only get a very rare scheduled off day from the management.
bad salary management
Management is taking care of their people. They give more attention to the welfare of their employees. Accessible workplace and friendly environment.
it;s ok. they are the first call center company who hired me. so basically it's my first ever call center experience. nice management as well, it's just that the work location of the company i was assigned is too far from my place and i just had my son that time who needs attention from time to time.
Sutherland is a good company to work too. I learned in the company to be dependent always on time for the time of my shift there is no problem with me the work time schedule is.a quite good place to be work on
no free lunch ang coffrre
During my term, I have not felt the support of my stakeholders. We've had tantamount of challenges raised to my department's stakeholders but have not received support at all. Instead, we are being put on the line to answer all issues and solve all challenges with the limited resources my team can use. However, at the end of the day integrity are being questioned as to our course of action.
VPP and other incentives
Low regard to work-life balance
Not good review in terms of how they manage their middle management. A lot of bosses. A lot of changes going on. Employees are not appreciated for a job well done. Leadership is not employee centered. They always think of Money, money and forgot to value their people.
As a manager you will be reporting to so many Bosses in the office.
No work life balance
this account is really an awesome one. Big Bosses are approachable,it has a friendly environment and very supportive staffs. Hitting metrics is easy as long as you know how to handle and manage the call. Product Knowledge is an important key to give a quality customer service.
Free Dietary shakes