Sutherland
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Sutherland Employee Review

The changes of time

5.0
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June 3, 2020
As an agent , i answering the calls for oders and I've learned was be patient and be transparent all the time because some of our customer was not so good to talk with. Sutherland helps me to be a responsible and I gained a lot of knowledge as a trinee and as an agent I've enjoy the days and months when I take may on the job trainee in Sutherland, and it helps me to be better person.
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3.0
Work/Life Balance
3.0
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3.0
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3.0
Management
3.0
Culture
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4.0
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September 12, 2020
Same role
Call Center Agent (Former Employee) - Clark Freeport Zone, Pampanga
i beleived they build future leaders and i beleive they are competitve at salary and also strict in building people and also a family and im looking forward to this again
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5.0
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September 10, 2020
Same role
Call Center Representative (Former Employee) - Clark Freeport Zone, Pampanga
The company give paid for overtime, they will prioritize there employee more than anything elese, I learn to communicate with the customers and dealing customers complains, The place and production is neat and clean, friendly people, supervisor, manager and co workers.During my training before, I do love and Idolize the trainor on how they teach us and educate us about the company rule, I learn how to be patience specially dealing with the irrate customers. I miss working with sutherland. I enjoyed working at Sutherland. I wish they will give a chance to those people who needs a job. I heard my ex workers that during the pandemic ,The company provide the best for the safety of there employee ,like staying in hotel , accomodations and back and fort transportation and They always dis infects the production from time to time. I ADORE that kind of a company.
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3.0
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September 5, 2020
Same location
Customer Service Associate (Former Employee) - Pili
I was able to land a DREAM JOB,good salary compensation but I was not that ready to take the job,there are still some learnings to undertake for me to become a reliable employee and agent to the company. But Ineeded more help to be better in my job,intensive training perhaps could help me and other agents like me NEEDDED that, I do not mean to be demanding though
Pros
Free shuttle ride when you are done in your working hours
Cons
Sometimes the pay is not exact as stated
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