Sutherland
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Sutherland Employee Review

Professional Team leaders and colleagues

3.0
Job Work/Life Balance
Salary / Benefits
Job Security/Advancement
Management
Job Culture
September 5, 2020
I was able to land a DREAM JOB,good salary compensation but I was not that ready to take the job,there are still some learnings to undertake for me to become a reliable employee and agent to the company. But Ineeded more help to be better in my job,intensive training perhaps could help me
and other agents like me NEEDDED that, I do not mean to be demanding though
Ratings by category
3.0
Work/Life Balance
3.0
Salary / Benefits
3.0
Job Security/Advancement
4.0
Management
4.0
Culture
Pros
Free shuttle ride when you are done in your working hours
Cons
Sometimes the pay is not exact as stated
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5.0
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September 10, 2020
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Customer Service Representative/Call Center (Former Employee) - Taguig
Even though the shift schedules are mostly graveyards health benefits are being compensated so that each employees can still work proficiently and also motivated
Pros
Incentive programs, facilities health care
Cons
Short breaks, shifting schedules
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5.0
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August 29, 2020
Same role
Customer Service Representative (Former Employee) - Magsaysay avenue
Sutherland policy was really great when it comes to security, and they provide incentives/free meals to those people who are performing well and they gave accommodation to those employee that far from there home.
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5.0
Job Work/Life Balance
Salary / Benefits
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June 3, 2020
Same location
Call Center Agent (Former Employee) - Pili
As an agent , i answering the calls for oders and I've learned was be patient and be transparent all the time because some of our customer was not so good to talk with. Sutherland helps me to be a responsible and I gained a lot of knowledge as a trinee and as an agent I've enjoy the days and months when I take may on the job trainee in Sutherland, and it helps me to be better person.
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