Sutherland
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Sutherland Employee Review

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5.0
Job Work/Life Balance
Salary / Benefits
Job Security/Advancement
Management
Job Culture
September 11, 2019
The salary with benefits is actually good including my experience with them for at least a couple of months they have taught me a lot in working with them as an agent. However, I have issues regarding my work experience with my co-agents and other staff.
Ratings by category
5.0Work/Life Balance
5.0Salary / Benefits
5.0Job Security/Advancement
5.0Management
5.0Culture
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Official response from Sutherland
September 20, 2019
Hi there! Thanks for the 5-star review! Sutherland is definitely a great place to work, whether you are starting or building a career, and we are pleased that you enjoyed your work environment. Thank you for taking the time to share your experience. Have a terrific day!
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Customer Service Representative/Call Center (Former Employee) - Taguig
Even though the shift schedules are mostly graveyards health benefits are being compensated so that each employees can still work proficiently and also motivated
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Incentive programs, facilities health care
Cons
Short breaks, shifting schedules
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3.0
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Customer Service Associate (Former Employee) - Pili
I was able to land a DREAM JOB,good salary compensation but I was not that ready to take the job,there are still some learnings to undertake for me to become a reliable employee and agent to the company. But Ineeded more help to be better in my job,intensive training perhaps could help me and other agents like me NEEDDED that, I do not mean to be demanding though
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Free shuttle ride when you are done in your working hours
Cons
Sometimes the pay is not exact as stated
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Same roleSame location
Customer Service Representative (Former Employee) - Davao City
Sutherland is a great place and has a great people to work with. Sutherland Davao helped me to be more productive to be more responsible as an individual.
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