Sutherland
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Sutherland Employee Review

It was fun and I learned a lot

4.0
Job Work/Life Balance
Salary / Benefits
Job Security/Advancement
Management
Job Culture
June 16, 2019
I've been a customer service in Sutherland for only five months But I learned a lot especially on how to communicate properly with other people, be patience each of the calls that we are handling every day. I learned a lot!
Ratings by category
3.0Work/Life Balance
3.0Salary / Benefits
3.0Job Security/Advancement
3.0Management
3.0Culture
Pros
Free accommodation and free lunch
Cons
Long hours
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I was able to land a DREAM JOB,good salary compensation but I was not that ready to take the job,there are still some learnings to undertake for me to become a reliable employee and agent to the company. But Ineeded more help to be better in my job,intensive training perhaps could help me and other agents like me NEEDDED that, I do not mean to be demanding though
Pros
Free shuttle ride when you are done in your working hours
Cons
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Sutherland policy was really great when it comes to security, and they provide incentives/free meals to those people who are performing well and they gave accommodation to those employee that far from there home.
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  1. It was fun and I learned a lot