Support Shepherd Employee Reviews

Working in the comfort of our own home. Everyone is transparent, communicative, and nice! Training is valued and the management team is appreciative of all your effort.

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Amazing Company

Talent Acquisition Specialist (Current Employee) - Manila - June 27, 2023

Working at this place has been an exceptional experience for me. It has provided me with the opportunity to collaborate with diverse individuals, and the organizational culture is truly remarkable.

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Fun Workplace

Talent Scout Specialist (Current Employee) - WFH - June 27, 2023

The Management really cares about their employees. We have a weekly fun meeting with activities. All employees are easy to work with. Provides training

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Support Shepherd is a fun working environment where you can say that you have a work and life balance.

Talent Acquisition Specialist (Current Employee) - Naga City, Camarines Sur - June 27, 2023

I highly recommend this company because the GM is hands-on and always visible. He is always attends the weekly meeting and even send personal messages to his subordinates. You will never feel stressed and pressured here because they always believe in what you can do and they also nurture your potentials.

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Work Life Harmony

Talent Acquisition Specialist (Current Employee) - Remote - June 27, 2023

The management values the growth of each employee and always ensures that there is a balance between work and our personal life. They set up end-of-week huddles with the whole company to bond and share stories.

Pros

career growth

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Support Shepherd insights

Based on 24 survey responses

What people like

Feeling of personal appreciation
Supportive environment
Time and location flexibility

Work-Life Harmony

Talent Acquisition Associate (Current Employee) - Manila - June 27, 2023

Currently working at Support Shepherd and I am planning to stay here for good. We have paid leaves and we have activities like Annual Christmas Party and Team Building

Pros

Incentives

Cons

N/a

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Growth in the Workplace

Talent Scout (Current Employee) - Caloocan City - June 27, 2023

Typical day at work involves a combination of tasks, meetings, collaboration with colleagues. I gain experience through various tasks, challenges, and interactions with colleagues and supervisors. Managers provide guidance and facilitate communication among team members. We have healthy workplace culture promotes open communication, inclusivity, respect, and teamwork. The hardest part of a job can vary from person to person. It could be managing a heavy workload, dealing with difficult colleagues or clients. The most enjoyable part of the job is completing challenging tasks, and positive relationships with colleagues.

Pros

Remote work

Cons

Frequent changes in process

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Good work environment

People and Operations Coordinator (Current Employee) - Manila - June 27, 2023

If you are seeking a recruitment company that truly cares about your success, I wholeheartedly recommend Support Shepherd. Their expertise, personalized approach, and commitment to finding the perfect fit make them a standout choice. With Support Shepherd by your side, you can be confident that you're in the hands of professionals who will go the extra mile to help you achieve your career goals.

Pros

Health card

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A Startup Company that offer Work-Life balance

Talent Acquisition Specialist (Current Employee) - Remote - June 27, 2023

The Company offers a competitive salary. They make sure to keep their employees engaged. They offer opportunities for employees to grow and hone their skills. Overall, I am happy working with them.

Pros

offers competitive salary

Cons

changes in processes

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Exciting and fun workplace

Talent Scout (Current Employee) - Manila - June 27, 2023

Support Shepherd’s hiring process was so fast. I got super excited when I received the offer. So far, I have been enjoying working with Shepherd in the comfort of my home.

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Work-life harmony

Talent Acquisition Specialist (Current Employee) - Manila, Philippines - June 27, 2023

Support Shepherd offers a commitment to continuous improvement. They actively seek feedback from their clients and utilize it to enhance their support services. It is an exceptional company that truly values its customers and clients. Their commitment to providing top-notch support, knowledgeable staff, and efficient response times make them a reliable partner for any organization or individual seeking outstanding service. I wholeheartedly recommend Support Shepherd to anyone in need of reliable and efficient support.

Pros

Positive Environment, Competitive Compensations, and Opportunities for growth

Cons

N/a

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Great Work-Life Balance

Senior Recruiter (Current Employee) - Remote - June 27, 2023

I am so thankful to be part of Support Shepherd. They care about employee happiness and create a fun and engaging workplace. We have weekly activities, good training, flexible hours, and remote work options. They truly support work-life balance. Amazing employer in every way!

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Overall Suaveeeeee

Operations Manager (Current Employee) - Remote Work - June 27, 2023

Where a company really embraces work, life, and harmony. I am pleased to be a part of foundations that allow you to prove yourself for the company's benefit and growth in general

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Such a blessing <3

Talent Acquisition Specialist (Current Employee) - Philippines - June 27, 2023

The company offers a full time work from home set up with a great company culture and wonderful people to work with. I love what the company stands for, and it's great to have a job with a purpose!

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Great company for single parents

TALENT SCOUT (Current Employee) - Remote - June 27, 2023

I have the chance to spend time with my child while working. Support Shepherd creates fun activities every week! It's an opportunity for us to connect with our colleagues despite being miles away from each other.

Pros

Work life balance and great company culture

Cons

None as of the moment

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Work environment

Senior Recruiter (Former Employee) - Colombian - June 27, 2023

The culture is amazing, everyone is super kind and helpful.Besides being a remote position and the time zone difference you can feel welcome and comfortable during your training

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Productive and Fun environement

Talent Scout (Current Employee) - Work from Home - June 27, 2023

I am grateful to be working with some of the most amazing group of people. Everyone is always ready to help. Especially our General Manager. He listens and he understands. He is everything every employee could ever ask for a leader.Confused with the reviews about candidates complaining not being able to pass client interviews. Our hiring teams are doing their best to ensure everyone's updated about the status of their application and even if that means delivering an unfortunate update such as client choosing a different candidate which Shepherd obviously have no control over with :)Best company ever

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Support Shepherd is life changing

Team Manager (Current Employee) - Makati City - June 27, 2023

- Working from home has been much better with Support Shepherd, no need to commute! Permanent WFH it is! - Trainings and career growth - People working with makes you want to stay longer with the company

Pros

competitive salary, holidays (mostly PH), communication allowances

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Great place to work with, see your potential and guide you!

Quality Assurance Analyst (Current Employee) - Manila - June 27, 2023

I've been in the company for almost 2 years now. They will see your potential and will help you improve and grow. Everyone does their best to embody the company values to have a better work environment. It's not a perfect company because there's always room for improvement. Along the way, there are a couple of changes and challenges we experienced but everyone makes sure to come back stronger for us to provide the quality service that our client and candidate deserve. It's not an easy job because for every "one hire", it takes time, effort, energy, and sleepless night just to make sure our candidate get the job and our client gets the best applicant for the role.

Pros

work-life-balance, work from anywhere, communication allowance, incentives, leaves, Hmo, Ph, and US holiday

Cons

no government benefits

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Work from home at Support Shepherd

Employee (Current Employee) - Manila - June 27, 2023

I recently had the pleasure of working with an outstanding recruitment firm that completely exceeded my expectations. One of the major advantages of working from home with them is the flexibility it offers. It allows me to have greater control over my work schedules and had the ability to balance professional and personal commitments. In conclusion, working from home offers numerous advantages, including increased flexibility, improved productivity, better work-life balance, and cost savings.

Pros

Flexibility, increased productivity, time and cost savings, and improved work-life balance.

Cons

Self-motivation, communication, focus, social interaction, and stable internet connection.

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Awesome company

Talent Acquisition Specialist (Current Employee) - Remote - June 27, 2023

At Support Shepherd, the culture of work-life balance is deeply ingrained. The company understands the importance of fostering a healthy equilibrium, enabling employees to maintain their well-being while excelling in their roles. The supportive nature of the organization encourages individuals to prioritize their personal lives, resulting in happier, more fulfilled employees who bring their best selves to work every day.

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