Startek
3.2 out of 5 stars.
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Startek Careers and Employment

About the company

  • CEO
    Bharat Rao
    59%
    approve of Bharat Rao's performance
  • Founded
    1987
  • Company size
    more than 10,000
  • Revenue
    P100 million to P500 million
  • Industry
    Telecommunications
  • Headquarters
    Denver, CO
  • Link
    Startek website

A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels.

Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers ar...

A global customer experience (CX) management solutions provider, Startek® delivers best-in-class omnichannel CX, digital transformation and enterprise tech services for leading brands, from Fortune 500s to fast-growing startups. Our innovation and expertise ensure CX excellence across traditional and non-traditional channels.

Working both in-center and via work at home, our 40,000 CX experts are present in 13 countries ensuring global reach and local connection no matter where your customers are based. The award-winning Startek Cloud, a hybrid-cloud platform integrated with AI capabilities, empowers remote and home-based team members, to deliver business agility and continuity.

At Startek we believe that every organization can deliver meaningful customer experience (CX) at every touchpoint by harnessing the power of empathy. Empathy is looking through your customer’s eyes to understand the world as they see it and leveraging that understanding to build human-centric experiences that create an effortless 1-2-1 connection.

Applying empathy across data, technology and people, we enable our clients to build long-term, profitable customer relationships by closing the CX gap. To find out more visit www.startek.com.

Learn more

Jobs

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Browse jobs by job title

Customer Service Representative

27 jobs

Salaries

Salary estimated from 548 employees, users, and past and present job advertisements on Indeed.

Information Design & Documentation

Rating overview

Rating is calculated based on 3.4K reviews and is evolving.

4.24 out of 5 stars.20193.85 out of 5 stars.20203.78 out of 5 stars.20213.78 out of 5 stars.20223.50 out of 5 stars.2023

Reviews

Technical Support Representative in Pasig City
on September 12, 2023
Na
Stressful job, no career advancement, rude supervisor, we work hard for incentives but the clients won't give it to us. It still has a good side, it has free shuttle.
Customer Service Representative in Iloilo City, Probinsya sang Iloilo
on September 4, 2023
Good Workplace
A great place to work with if you're new to BPO industry. Provide great trainings and offers career advancement. One of the best workplace I have been working with.
Customer Service Representative (CSR) in Makati City
on September 1, 2023
The Talent Acquisition Team is nice. Recruiters are good and understandable
Im a newbie so i think experience is the best teacher. For now, i have to leverage my skills and perform in the very best i can. People who work here are amazing. I hope there will be no power trippings here.
CSR - Customer Service Representative in Makati
on August 7, 2023
somehow fun but toxic and boring
It will break u apart, don’t apply here not recommended, very low salary even though you have many things to do. Not recommended if you are still a student, there are many bpo who compensate a lot more
Customer Service Representative (CSR) in Makati
on July 29, 2023
Not recommended for beginners!
They handle big international accounts, so expect it to be very toxic and full of responsibilities yet the salary could not compensate the hardship you'll experience. It's not all bad. There are still good things in the workplace like free shuttle, free coffee, lots of events, and rewards.

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Questions and answers

People have asked 40 questions about working at Startek. See the answers, explore popular topics and discover unique insights from Startek employees.

Popular questions

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  • Interviews
  • Hiring Process
  • Benefits
  • Working Culture
  • Promotion
  • Shifts
  • Working Environment
  • Background Check
  • Dress Code
  • Salaries
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Interview insights

Insights from 156 Indeed users who have interviewed with Startek within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

What is the difference between good customer service and excellent customer service???

What is the difference between...

Shared on August 10, 2023

What's your weaknesses?

What's your weaknesses?...

Shared on June 1, 2023

Common questions about Startek

Working at Startek

  • Call Center Representative4.1 out of 5 stars.
  • Technical Support4.1 out of 5 stars.
  • Engagement Specialist4.0 out of 5 stars.

Startek locations

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