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Sitel Employee Reviews
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I do recommend Sitel for newbies. Working at Sitel is really great. You will meet people with various backgrounds. Coaches are friendly. You will be treated as their own family. They will do everything to protect you. Although there are some problems in terms of management, I'm still grateful because this company still gave me a chance to showcase my skills.
This is the company I have stayed with for a long time because of the benefits and also I had so much fun working with my colleagues. Although work can be stressful because of the volume of calls we answer everyday, and salary is a little low for the work load.
I want to classify my case as a blessing. The people from TA has a lot to work on during the time I got into the interview and the packages. There were delays but they are really as transparent as much as possible. For 4 months as an agent I was promoted to SME and been here for more than a year!
sitel is one of the company which have a high metric, the company is very competitive, its hard to meet their expectation on the first but once you used to it , you can tell or say that your one of the best
Sitel provides a vehicle for transportation for free for workers who live far from their workplace. And whenever a team attains 100% in their metrics, Sitel provides prizes like free pizza, breakfast, buffet, tumblers, shirts, umbrellas, etc. However, the workplace would sometimes get stressful and toxic especially that we work during nighttime and sometimes our customers are rude.