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Sitel Employee Review

fun workplace

4.0
Job Work/Life Balance
Salary / Benefits
Job Security/Advancement
Management
Job Culture
July 2, 2020
this company offers opportunity and its a fun place to work.

Sitel Group combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction.
Ratings by category
4.0
Work/Life Balance
2.0
Salary / Benefits
4.0
Job Security/Advancement
4.0
Management
4.0
Culture
Pros
monthly treats, open door policy, easy to get along with some ops
Cons
toxic colleague on my account 😂.. but toxic people are everywhere..
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Fraud Specialist / Customer Service (Former Employee) - Philippines
Sitel is one of the company that gives chance to applicant even they fail for initial interview. I remember that was my 3rd company i applied for and it was my lucky day coz my friend is supposed to apply not me. I am not graduated for 4years course but thru Sitel they gave me a chance to show my ability. Sitel has Academy where applicant can get chance to have a FREE englis.comprehension
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Fraud Analyst (Current Employee) - Mandaluyong City
My first company made my experience so good. The production managers are so nice and everyone is treated as a family. I learned a lot especially in billing, detecting Fraudsters and my skills in using the tools were fully enhanced.
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4.0
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October 21, 2020
Same location
Custoner Service Representative (Former Employee) - Baguio City, Benguet
I can say that I enjoyed staying with the company but the fact that I need to choose from job over my health. I choose to take a break first so even though I feel bad in leaving the company I just closed my eyes and choose the best thing.
Pros
More incentive depending on the LOB
Cons
Force OT
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