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Sitel Employee Review

Fun to work with and amazing location

4.0
Job Work/Life Balance
Salary / Benefits
Job Security/Advancement
Management
Job Culture
July 10, 2020
When it came to the management all you need to do is be a leader not a boss or don't use you position against you agent And good thing about sitel is i like the ambiance and the benefits
Ratings by category
3.0
Work/Life Balance
5.0
Salary / Benefits
5.0
Job Security/Advancement
3.0
Management
4.0
Culture
Pros
Home base
Cons
Healthcare
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Similar reviews
4.0
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October 21, 2020
Same roleSame location
Custoner Service Representative (Former Employee) - Baguio City, Benguet
I can say that I enjoyed staying with the company but the fact that I need to choose from job over my health. I choose to take a break first so even though I feel bad in leaving the company I just closed my eyes and choose the best thing.
Pros
More incentive depending on the LOB
Cons
Force OT
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4.0
Job Work/Life Balance
Salary / Benefits
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Management
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October 7, 2020
Same role
Csr (Former Employee) - Mandaluyong
Nice to work, all co workers are friendly managers are helpful though the pay is on minimum. Very good working environment. I would recommend to work here.
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4.0
Job Work/Life Balance
Salary / Benefits
Job Security/Advancement
Management
Job Culture
September 12, 2020
Same location
General Reservations Specialist (Former Employee) - Loakan Baguio City
sitel company is very accommodating to all new applicants. But working in a BPO industry is not easy and not relaxing because we handle different types of clients but we take it as a challenge.
Pros
incentives
Cons
long calls
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