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Interviews at Sitel

Here’s what others thought about the interview process at Sitel.
Interview experience
Based on 158 interviews
Favorable
Interview difficulty
Based on 159 interviews
Difficult
Interview process length
Based on 152 interviews
About a day or two

Interview process at Sitel

Overall experience

On a scale of 1-10 where 1 is Poor and 10 is Excellent, rating is 7.

On a scale of 1-10 where 1 is Easy and 10 is Difficult, rating is 7.

Interview process length
About a day or two
70%
About a week
18%
About two weeks
6%
About a month
5%
More than one month
1%
Most reported steps
Phone call/screening
88%
On-site interview
85%
Background check
56%
Written test
51%
Drug test
47%
Least reported steps
Presentation
8%
Take-home/sample work
1%
They have no interview
0%

What candidates say about the interview process at Sitel

  • They focus on the willingness to learn and be trained, with good communication skills.
    Shared on December 26, 2018 - Customer Service Representative - Manila, NCR
  • Do some assesments and two interviews
    Shared on December 11, 2018 - Technical Representative - Palawan
  • As usual in BPO industry, it's the waiting that bores the applicants. Hence, it's a one day process.
    Shared on July 19, 2018 - Customer Care - Baguio

Interview questions at Sitel

Commonly asked questions, as reported by candidates

  • Are you amenable for graveyard schedule?
    Why did you not pursue your degree?

    Do you have plan to take the LET?
    Shared on December 27, 2018 - Costumer Service Representative - Quezon City
  • Tell me about yourself?
    Shared on December 5, 2018 - CSR - Customer Service Representative - Baguio, Benguet
  • Common interview
    Shared on November 24, 2018 - CSR - Ortigas

Interview tips at Sitel

Dress code for the interview
  • Business casual (e.g. dress slacks)36%
  • Casual (t-shirt and jeans)31%
  • They didn’t have a dress code20%
  • Formal (business suit)12%
  • Special outfit (e.g. protective gear)1%

What advice do candidates give for interviewing at Sitel

  • Be patient in waiting for the interviewer
    Shared on August 7, 2020 - Customer Service Representative (CSR) - OJV
  • Be yourself and be more confident
    Shared on August 2, 2020 - Outbound Sales Representative - Ortigas Pasig
  • Just be yourself.
    Shared on September 1, 2019 - Customer Service Representative - Baguio City, Benguet

The first interview at Sitel

How candidates got an interview
  • Walk-In50%
  • Employee referral44%
  • Other online job site6%
  • Through Indeed0%
  • Recruiter contacted me0%

How candidates received their first interview at Sitel

  • Fair enough
    Shared on June 11, 2020 - CSR - Customer Service Representative - ETON-Ortigas
  • My first interview was on November 30 2018 and I was there for almost 6 hours before we finished the process
    Shared on September 5, 2019 - Call Center Agent - Philippines
  • Walk in only.
    Shared on May 9, 2019 - Customer Service Representative - Manila