They focus on the willingness to learn and be trained, with good communication skills.
Do some assesments and two interviews
As usual in BPO industry, it's the waiting that bores the applicants. Hence, it's a one day process.
First initial interview behavioral interview final interview and job offer.
They have initial, tests and final interview.
Competitive and fair but there is still room for improvement
They interview their applicants well.
Typing test and voice assessment