Sitel Group
3.4 out of 5 stars.
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Sitel Group Careers and Employment

About the company

  • CEO
    Laurent Uberti
    68%
    approve of Laurent Uberti's performance
  • Founded
    1985
  • Company size
    more than 10,000
  • Revenue
    P1 billion to P5 billion
  • Industry
    Telecommunications
  • Link
    Sitel Group website
Learn more

Jobs

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Management

7 jobs

Salaries

Salary estimated from 132 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 13K reviews and is evolving.

4.0620183.8420193.9720203.8020213.652022

Reviews

Customer Service Representative in Cebu City, Cebu
on May 19, 2022
Great place to work with but just low compensation.
Great place to work with but just low compensation, they have best managers and Team Lead who will support and guide you to grow your career but it's just that a low compensation for your hard work.
Customer Service Representative (CSR) in Ortigas Pasig
on May 12, 2022
low salary but good hmo
Good for starters to have experience. Salary is much lower compared to other companies, but has one of the best HMOs. Management depends on the account.
Customer Service Representative (CSR) in Pasig City
on May 5, 2022
Good company
Interview on site, have lunch and accomodating hr staff, english interview. Salary for first time no experience is 14k plus 2k allowances. Dont know if they increase or not as time goes by. Benefits are good as well at strict backgrounds check and hiring processing, 10pm-6am shift
Customer Service Representative in Pasig
on April 30, 2022
great company, bad leaders
Sitel is a great company in terms of benefits but my TL/Coach was very unreasonable. I was having covid symptoms but yet she wants me to report to work way back 2020. I asked if possible I could wfh but she declined and tagged me as ncns. I'm glad I left that company.
Analyst in Manila
on April 26, 2022
Not for long term employer.
Good company culture but no career path laid out for you. Most of the promotions, you have to go trough an intern path 6 months + before you get officially promoted. I know some team leads are 2years TL interns already and some managers are TLs and more than a year Manager interns already. You will feel stuck after years of staying in the company. No Annual Increase/Bonus as well.

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Questions and answers

People have asked 38 questions about working at Sitel Group. See the answers, explore popular topics and discover unique insights from Sitel Group employees.

See questions about:

  • Interviews
  • Working Culture
  • Salaries
  • Benefits
  • Hiring Process
  • Working Environment
  • Working Hours
  • Work from Home
  • Hiring Age
  • Background Check
  • Dress Code
  • Office Locations

Interview insights

Insights from 425 Indeed users who have interviewed with Sitel Group within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

Are you amenable for graveyard schedule? Why did you not pursue your degree? Do you have plan to take the LET?

Shared on December 27, 2018

Tell me about yourself?

Shared on December 5, 2018

Common interview

Shared on November 24, 2018

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