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Sitel Careers and Employment

About us
Sitel Group’s 75,000 people across the globe connect many of the world’s best-known brands with their customers - 3.5 million times every day. As a global customer experience (CX) management leader, we apply our 30+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through – more... voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.

We are redefining the contact center and improving business results by pairing innovative solutions - such as self-care and automation - with the human touch, emotion and empathy of our people. As a CX platform, we are powered by experts to deliver tailored CX solutions to fit our clients’ needs through our consultative, customer-centric approach adding value at every touchpoint - regardless of location, channel or time of day.


Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.
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See Why Join Us

What is it like to work at Sitel?

3.4
Work/Life Balance
3.2
Salary / Benefits
3.2
Job Security/Advancement
3.2
Management
3.3
Culture

What are people saying about the leadership at Sitel?

Picture of Laurent Uberti, CEO of Sitel
70%
of employees approve of Laurent Uberti’s performance as CEO
CEO Approval is based on 4,455 ratings
3.0
good place
Written by Customer Service Representative (CSR) 3 (Former Employee) from Mandaluyong on May 18, 2020
It is fun and stressful at the same time working with Sitel. Kudos to the people that I met they are all amazing and trustworthy.management are reliable
See Sitel reviews about management

What jobs are available at Sitel?

Top work locations
4.3
Makati
4.1
Mandaluyong
4.1
Manila
4.0
Pasig
4.0
Quezon City
Most popular roles
4.6
IT Support
4.6
Telemarketer
4.4
Recruiter
4.3
Inbound Sales Representative
4.3
Account Specialist

Sitel jobs:

What did candidates say about the interview at Sitel?

Interview experience
Based on 109 interviews
Favorable
Interview difficulty
Based on 109 interviews
Difficult
Interview process length
Based on 106 interviews
About a day or two
See Sitel interviews