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Sitel Careers and Employment

About us
Sitel Group’s 75,000 people across the globe connect many of the world’s best-known brands with their customers - 3.5 million times every day. As a global customer experience (CX) management leader, we apply our 30+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through – more... voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.

We are redefining the contact center and improving business results by pairing innovative solutions - such as self-care and automation - with the human touch, emotion and empathy of our people. As a CX platform, we are powered by experts to deliver tailored CX solutions to fit our clients’ needs through our consultative, customer-centric approach adding value at every touchpoint - regardless of location, channel or time of day.


Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.
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See Why Join Us

What is it like to work at Sitel?

3.4
Work/Life Balance
3.2
Salary / Benefits
3.2
Job Security/Advancement
3.2
Management
3.3
Culture

What are people saying about the leadership at Sitel?

Picture of Laurent Uberti, CEO of Sitel
70%
of employees approve of Laurent Uberti’s performance as CEO
CEO Approval is based on 4,497 ratings
4.0
I learned techniques and multi-tasking jobs on this company.
Written by Customer Service Representative (Former Employee) from Ortigas, Makati Philippines on May 21, 2020
My typical routine at work is fast phasing due to midnight shift all week because our account is all bound in America.
I learned new techniques in handling customers specially an irrate one and multi-tasking jobs.

The management is fair enough to everyone.

Our work place is good and relaxed in a way the kind of our job.
See Sitel reviews about management

What jobs are available at Sitel?

Top work locations
4.3
Makati
4.1
Mandaluyong
4.1
Manila
4.0
Pasig
4.0
Quezon City
Most popular roles
4.6
IT Support
4.6
Telemarketer
4.4
Recruiter
4.3
Inbound Sales Representative
4.3
Account Specialist

Sitel jobs:

What did candidates say about the interview at Sitel?

Interview experience
Based on 128 interviews
Favorable
Interview difficulty
Based on 128 interviews
Difficult
Interview process length
Based on 124 interviews
About a day or two
See Sitel interviews