Shangri-La Hotels and Resorts
4.3 out of 5 stars.
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Shangri-La Hotels and Resorts Careers and Employment

About the company

  • Founded
  • Company size
    more than 10,000
  • Revenue
    P1 billion to P5 billion
  • Industry
    Hotels & Travel Accommodation
  • Headquarters
    Hong Kong, HK
  • Link
    Shangri-La Hotels and Resorts website
Learn more


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Food Preparation & Service

15 jobs


Salary estimated from 123 employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 786 reviews and is evolving.



Waiter in Lapu lapu city
on November 5, 2021
Fun place
Nice place to work. Everybody is busy all the time but with a smiling face. If given a chance I'm going to apply again. Its very near in my house only takes 15mins.
Kitchen Staff in San Fernando, Pampanga
on March 7, 2022
The worst place I ever worked at
I have been an employee for 3 years and over that time i have not seen any improvement within my position or the workplace. Everything was under high pressure non stop work until the end of shift. Short or non-existent breaks with a pressure not to even use them. Had to cover an employee, if they were sick without any extra benefits, so if someone was sick, the day was extra more difficult, because that meant no more breaks and more complaints from the management and the customers.
Sommelier in Makati
on December 22, 2021
Fast Paced, High Stress, Long Hours but overall, Rewarding.
It's a fast paced hospitality establishment filled with high profile VIP's competitive colleagues and a professional environment. Very rigid and bureaucratic and clear organizational structure. It's a lot of long hours and missed holidays with friends and family, but if you want to be at the top of your game in hospitality, Shangri-la will get you there.
Supervisor F&B Department in Mactan, Cebu
on June 6, 2021
It is the only place to be if you want to grow and excel.
it is fun, challenging, worth the learning and difficult at times. This company offer endless training and never ending in improving the quality of standard, policies and procedure.
Waitress in Mactan, Cebu
on March 3, 2021
productive and fun workplace
I've learned a lot in this company, at the same time I enjoy working there. But , I work there under agency, means I can work if there is events or bussy days.

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Questions and answers

People have asked 22 questions about working at Shangri-La Hotels and Resorts. See the answers, explore popular topics and discover unique insights from Shangri-La Hotels and Resorts employees.

See questions about:

  • Interviews
  • Benefits
  • Hiring Process
  • Salaries
  • Dress Code
  • Working Culture
  • Working Hours

Interview insights

Insights from 46 Indeed users who have interviewed with Shangri-La Hotels and Resorts within the last 5 years.

Favorable experience
Interview is difficult
Process takes about a week

Interview Questions

I Believed that they will ask me What can you contribute to achieve hotel mission and vission?

Shared on January 17, 2019

What can we expect from you? How long is your patience would be?

Shared on October 29, 2018

Maybe I'm qualified or not.

Shared on February 4, 2018
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