ResultsCX
3.1 out of 5 stars.
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ResultsCX Employee Reviews

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Location
Philippines359 reviews

Ratings by category

3.1Work-Life Balance
2.8Salary & Benefits
2.9Job Security & Advancement
2.8Management
2.9Culture

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Found 359 reviews matching the searchSee all 2,237 reviews

Fun

Indeed Featured review

The most useful review selected by Indeed
n Washington, DC"Good place for a stable job; however, not a fast-paced environment. Easy to get stuck in the defense community which utilizes proprietary software and doesn't give the opportunity for much training on new and emerging technologies. Take the good with the bad."
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Good for newbies and fun place to work with

There are other high paying BPO companies but I chose to stay at ResultsCX because of the people I work with, the flexible schedules I can deal with our support specially as a single mom attending my kids and most importantly, I still have the option to work at home.

Pros

Free HMO dependent

Cons

No retirement bonus for tenured agents
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ResultsCX insights

Based on 15 survey responses
Areas for improvement
  • Support from manager
  • General feeling of work happiness
  • Ability to meet personal goals

Name is the best time will you get a stimulus if I owe .

The management is very poor. There's a lot of pay descrepancies. The managers are not professionals, they always come to work late. There's a lot of absences both teams and the managers.

Pros

Na Name is the best time will you get a stimulus if I owe

Cons

NaName is the best time will you get a stimulus if I owe
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Productive and Fun Workplace

My first BPO company. Helped me to grow professionally. Good for those who doesn't have any call center experience. They provide best training and support.
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Low salary

Good for newbies, but the salary is too low. The management of the account I was in is okay, but it's too hot in the prod unless you sit in front of the ac.
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Many workloads low salary

Good for newbies and getting experience in BPO but salary is not that high for the workload. For newbies and to those no BPO experience highly recommended.
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Good start up to long term company

Working at ResultCx is good learning experience whether you want to get experience or your planning to stay for long. Friendly management at helpful people aroundPros:Good place to start or build bpo careerCons:Not competitive pay
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Company was good enough, if you are first time job seeker.

Management is good to handle people, Specially new comers. Resultscx was great oppurtunity to learn and gaine more experiences . More oppurtunity if you are willing to learn

Pros

If's holidays

Cons

Overtime with pay
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Good

Offered work from home before. Toxic account and management Salary was low and there were a lot of cheating issues. Good for newbies since their hiring process is not that hard.
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Fun workplace

A great place to work, I'm with the company for almost a year now and I would say that I am enjoying while learning and developing new skills. Recommended.
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Productive and Fun workpalce

Working with ResultsCX has been an absolute pleasure. Theirteam of skilled professionals is not only knowledgeable in their field but also dedicated to providing top notch service and support.
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Perfect

The communication throughout the entire process was top-notch. ResultsCX promptly responded to my inquiries, and their response time exceeded my expectations. I never felt like just another applicangt; instead, I was treated as an individual with unique needs and concerns. The personalized approach they took truly made a difference in my overall satisfaction.
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Good training ground but management really suck

Its a good training ground for newbies. Staffs were friendly and approachable but when it comes to the management , it really sucks. The salary is too low and the account is too stressful. One of the hardest part of job is the toxic behavior of your supervisors added by the toxic customers.
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A Remarkable Workplace with an Outstanding Team and Supportive Leadership

This workplace offers an exceptional environment. It boasts the best team members and leaders who create a positive atmosphere. It strikes an excellent balance between work and leisure, and the support provided is unwavering throughout your journey.
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The management still give a chances once you fail

When i was still there in the company twas may 2023...i had a problem with my health and my teamleader didnt give me time or any compensation when i needed to.i was hospitalized and did some tests.

Pros

None at all

Cons

No back pay and low salary nlow salary no backpay low incentives
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It is a productive and fun workplace.

What is the best part of working at the company?Good working environment. Prioritizing the employees well-being, growth and development as an individual and career-wise. Good benefits and compensation package is offer depending on the account and qualifications of the employee.What is the most stressful part about working at the company?I find it hard to say anything that can be stressful on this company because with my stay here, everything was smooth and enjoyable.What is the work environment and culture like at the company?The company's work environment and culture is very conducive to professional growth and individual growth as an employee.What is a typical day like for you at the company?I am inspired in going to work everyday.
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A Remarkable Journey at ResultsCX: A Company That Exceeds Expectations!

I had the privilege of working with ResultsCX, and I must say it was an incredible experience from start to finish. ResultsCX is a truly remarkable company that excels in providing exceptional customer experiences, fostering a positive work environment, and promoting professional growth.From day one, I was impressed by the company's commitment to delivering outstanding customer service. ResultsCX understands the importance of customer satisfaction and goes above and beyond to exceed expectations. The company provides comprehensive training programs that equip employees with the skills and knowledge needed to deliver top-notch support to customers. This emphasis on excellence in customer service is reflected in every interaction, and it was a joy to be part of a team that consistently raised the bar.ResultsCX places a strong emphasis on creating a positive work environment where employees feel valued and supported. The company's culture is built on collaboration, teamwork, and open communication. Throughout my time at ResultsCX, I witnessed a genuine sense of camaraderie among colleagues, where everyone was willing to lend a helping hand and share their expertise. The management team was accessible, approachable, and genuinely interested in the well-being and professional development of their employees.Speaking of professional growth, ResultsCX provides ample opportunities for advancement and skill development. The company recognizes and nurtures talent, offering various training programs, workshops, and career development initiatives. I appreciated the chance to broaden - 
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Fun workplace

Good place but not for me. I was able to showcase my skill as a leader specially i was handling 50agents at this company. Im developing new coaches to be the next team leader.
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Toxic culture, low paying and micromanaging is evident

Was part of a higher management/dept in AKL and I can say that you cant grow in this company without kssng a*#. The pay is very low given that youre not in an agent position, managers are micromanaging. They ask you to work even on restdays and come to work early which is not paid. Gossip is everywhere, youll not survive if you wont kiss the management's a"s. HAVE AN ISSUE WITH THE LAST PAY EVEN AFTER PROCESSING CLEARANCE!

Pros

None

Cons

Toxic people
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I detest most of the processes but still greatful for the experience and learnings.

Pls produce more efficient leadersAnd set the bar higher for your future leaders. I had never serious dilemma with training department but with operations where i spent most of my days as an agent. Crestfallen!

Pros

None

Cons

None
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Toxic and not healthy environment

What is the best part of working at the company?None management is badAlso employeesNot a good working environment for employees What is the most stressful part about working at the company?Salary desputeSalary not on timeWhat is the work environment and culture like at the company?Toxic peopleBad peopleNot healthy environment..What is a typical day like for you at the company?Stressfull everyday .Toxic employees
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Overall rating

Based on 2,237 reviews

Ratings by category

3.1 out of 5 stars for Work/Life Balance
2.8 out of 5 stars for Salary / Benefits
2.9 out of 5 stars for Job Security/Advancement
2.8 out of 5 stars for Management
2.9 out of 5 stars for Culture

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