Qualfon
3.2 out of 5 stars.
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Qualfon Careers and Employment

About the company

  • CEO
    Mike Marrow
    63%
    approve of Mike Marrow's performance
  • Founded
    1995
  • Company size
    1001 to 5,000
  • Revenue
    P100 million to P500 million
  • Industry
    Telecommunications
  • Headquarters
    CIUDAD DE MEXICO
  • Link
    Qualfon website
Learn more

Rating overview

Rating is calculated based on 1.3K reviews and is evolving.

4.1420184.0720193.2020204.5720212.862022

Reviews

Customer Service Representative (CSR) in Cebu City, Cebu
on June 27, 2022
I survived because of my workmates, but the salary is too low and the job is extremely stressful
I have to be honest, the only good thing is their shuttle services. But the salary is extremely low, imagine receiving $1/hour— horrible. However, my trainer, supervisor and workmates are the best. The people there are extremely friendly but the company, meh.
CSR - Customer Service Representative in Dumaguete
on July 6, 2022
Peoductive and fun at work
Being part of Qualfon is one of the most amazing part of my life. Working in a BPO company is one of my dream job. I am gkad that Qualfon give an opportunity to be part of their company 😊.
Qualfon in Dumaguete City
on June 21, 2022
Stressful and not considerate
the company sucksDont recommend working here. Not considerate very strict with rules that is not fair for employee. Not employeecentric company. Dont apply
Customer Service Representative in Philippines
on May 19, 2022
Unsupportive
You get a week of training, then they'll basically just drop you from the pan straight to the fire.Supervisors are there but most of the time they are occupied, so you can't ask them for help, and if you do, it might take some time, this will cause your customer to be more irate.
Corporate ERD Office Representative in Cebu City, Cebu
on May 2, 2022
The total experience is great since I learned a lot from the company.
At first tiers it was a bit easy as long as you know what and how the process works.Not until you will be transferred to the last point of escalation wherein you will handle unresolved issues and the salary is still the same.

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Questions and answers

People have asked 23 questions about working at Qualfon. See the answers, explore popular topics and discover unique insights from Qualfon employees.

See questions about:

  • Interviews
  • Working Culture
  • Benefits
  • Working Environment
  • Working Hours
  • Hiring Process
  • Background Check
  • Dress Code
  • Salaries

Interview insights

Insights from 76 Indeed users who have interviewed with Qualfon within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

Tell me about yourself.

Shared on September 6, 2021

Mostly about myself and my own opinions about significant events or matter.

Shared on July 21, 2021

Why should we hire you?

Shared on March 20, 2021

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