Qualfon
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Qualfon Careers and Employment

About us
Qualfon is a mission-driven business process outsourcing (BPO) company and a global provider of contact center services and back-office processing. Today, we have approximately 12,500 employees serving international brands across many industries, and our intelligent outsourcing locations span the United States, the Philippines, Guyana S.A., and Mexico… – more... that means jobs. We hire customer service oriented people who are interested in building a career. Qualfon’s mission to “Be the Best BPO, Make People’s Lives Better” means we invest in our people… in other words Qualfon CARES… That’s it! We care for our employees who care for our clients.

Qualfon Mission & Values


Qualfon’s mission is to help as many people as possible pursue their total vocation—as individuals and as members of society—by creating an ever-growing number of job opportunities as we strive to become the outsourcer of choice for our clients. This means that yes, Qualfon is a great place to start and grow your career. After all, great customer service is something we all appreciate. Qualfon customer service representatives, call center employees, and other support personnel have taken the foundation of the skills and knowledge they have learned with us and built upon this to grow professionally.


Our people are the focus… to create opportunity. Opportunity for a new job, opportunity to have a fun and respectful work environment, opportunity to receive the support that you need both personally and professionally to grow in your own life’s vocation, and the opportunity to be a part of something bigger… the Qualfon family and the communities in which we live and work.
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See Why Join Us

What is it like to work at Qualfon?

3.2
Work/Life Balance
2.9
Salary / Benefits
2.8
Job Security/Advancement
2.9
Management
3.1
Culture

What are people saying about the leadership at Qualfon?

62%
of employees approve of CEO’s performance
CEO Approval is based on 397 ratings
4.0
Fun workplace
Written by Tier 1 Agent (Former Employee) from Dumaguete City on September 5, 2018
The typical day at Qualfon is that on the 8 hours working there our account is very queuing. We receive a lot of calls during our shift. Even though its a lot of calls I enjoy providing solutions to the customers problems. The management is good. Culture in the workplace is exciting. Hardest part of my job is connecting the customers call to our managers. - more...
Pros
Free Snacks
Cons
Shifting Schedules
See Qualfon reviews about management

What did candidates say about the interview at Qualfon?

Interview experience
Based on 6 interviews
Favorable
Interview difficulty
Based on 6 interviews
Medium
Interview process length
Based on 6 interviews
About a day or two
See Qualfon interviews