4.2 out of 5 stars.
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Philippine Airlines Employee Reviews

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Philippines318 reviews

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4.0Work-Life Balance
3.6Salary & Benefits
3.8Job Security & Advancement
3.8Management
3.9Culture

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It was productive and fulfilling.

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What is the best part of working at the company?Philippine Airlines is a very professional company with very competent people working together. The management is top notch and aims to make the airline better each year.What is the most stressful part about working at the company?During COVID the company had to let go of many employees and I got concerned that I might be in the list, luckily I wasnt. The normal job of a pilot has stress built in to the duties since lives of people are at stake in every flight we execute and the highest standards of safety have to practiced.What is the work environment and culture like at the company?The environment is very professional but very friendly. People do their jobs to their highest standards but also being people centric.What is a typical day like for you at the company?I have to report for duty early to prepare for the flight then go to the airport and prepare the plane for flight and brief the cabin crew. Then we follow SOPs to execute the flight as safe as possible but observing on time performance. We does this again at the arrival airport to return back to the origin airport.
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Fun Workplace

i love it here, it's just that the company needs to upgrade because there are a lot of issues. i have always read about the reviews on their website that customers said it was the worse airline they have traveled on. as an employee it is embarrassing.
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There is always something new to learn in Philippine Airlines

What is the best part of working at the company?Being able to explore new places, meet new people and discover different cultures while working. What is the most stressful part about working at the company?In my thirty years in PAL, the primary problem for us is scheduling. This has been the problem then, until now.What is the work environment and culture like at the company?Philippine Airlines is like a second home, a second family. There is great camaraderie and teamwork among the crew.What is a typical day like for you at the company?Greeting friends and passengers, updating on safety and service standards. Preparing the aircraft for our flight
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Fun Culture but low pay

throughly love Pl and the job I do. I believe it is one of the best jobs I have ever had! The "family culture" is something I will always remember.But the Pay and benefits they treat you is the worst. They will try get the best of you as much as possible because you don’t have a union.
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Productive workplace

Work environment is okay. Leaders let their employees explore ways to solve work related challenges. Benefits are good. It allows me to travel the world
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Great workplace

Working with PAL is one of the best work experiences I had. Great work culture and a great environment, always cultivating room for growth and productive work.
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My experience at the company was incredibly positive.

Overall, my experience at the company was incredibly positive. It was a fun and enjoyable environment, which made me feel motivated and productive. The presence of challenges allowed for personal growth, but the best part was the supportive colleagues who were always willing to lend a helping hand. Teamwork was a strong aspect of the company culture, creating a collaborative atmosphere that contributed to the overall success of projects and tasks.
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good compensation, fun environment, caring for employees

health and travel benefits are really good ate Philippine Airlines. I also like that they care so much about their crew, they ensure that the crew were given enough time to get a good rest before taking a flight.
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Fun to work at, close knit team of experts

The workplace is nice, the team of engineers are experts and the team has a close knit dynamic. Team building excercises are fun to participate in. Food is nice at the canteen
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Secondary PAL

Good to get experience. My stay was short and sweet but I manage to get ahead because people there stayed stagnant for failing to improve their skills and knowledge. I didn't wait for the company to offer me training, rather I took courses from my own effort that gave me additional competence.

Pros

Easy to get ahead if you invest in personal skills development

Cons

Too many factions and nepotism
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PAL is a company that exploits its workers

Has a negative and a crab mentality culture. Has a weak training culture. They are only good in projecting to management and to the public that they are improving the standards of the company but what happens inside the company is the complete opposite. They don’t take care of their employees and they take advantage of them most of the time. Treatment, benefits and compensation is different from the group that is protected by the Union as compared to the group that is not part of the Union.Military Culture is the root cause on the flight operations side on why employees are stifled and hampered to grow and develop their abilities and talents. Seniority dictates the dynamics of the behavior of its employees. They terrorize their employees during training and during work hours.

Pros

Travel and see the world

Cons

Exploitative working environment
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Job like no other.

Great job for singles and for those who just started their career. Pros: competitive salary, best flight destinations (PH based) and benefits, bigger allowances, fun work teams (if you’re lucky), with strong union.Cons: seniority, outdated systems in back office, outdated and old building, parking is a major&daily problem of crew, medical processes for sick leaves are a big hassle, having to apologize for the aircraft’s problems, management is not pro-crew, lacking manpower/minimum crew manning in flights (lead to shortchanging paxs), ground staff mishandlings (not strict with 7kg baggage), false marketing (different planes with different entertainment/seats in reality), opening new routes but aircrafts are still having cabin problems. Priorities are in question. Holidays/important events are missed, time with the family is short, fleeting time.Being a cabin crew is good for starters, good for your bank accounts…in exchange for your time and mental heath (sometimes). You can’t have it all they say, but I hope they really listen to the crew’s voice & concerns and take action. Still Grateful for PAL despite the cons.
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Fast paced

Faced paced since I worked at the airport but the good things is Philippine Airlines provide a training. Great perks, fun environment. Cons are sometimes don't have good system handling flight cancellations.
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Work experience is good but the comoany is just using their personnel

I have worked here for 15 years. The problem with this company is the management. They’d prefer to increase earnings by taking away the regular employees and hiring them back as as sub-contract less benefits. I would rather not talk about our separation pay, you might pity us.

Pros

Great experience in customer service

Cons

Not properly compensated by the company
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Great benefits, excellent pay (for a PH based FA), and work-life balance!

Excellent pay for a Philippine-based employee. Our salary is like 3-5 times of employees in the Philippines, with routine work. It has its hazards like working with different time zones, exposure to UV rays since we fly a lot (The farther you go from the Earth's surface, the fewer molecules of gas there are per volume of space. Thinner air thus means fewer molecules to deflect incoming cosmic rays – radiation from outer space. With less atmospheric shielding, there is more exposure to radiation, Googled it, for your convenience, lol) - it's a good idea to lather on the SPF. But to sum up all the cons, the pros are REALLY good. You have that security of money, happy workmates, and environment. And travelling the world at the same time! Personally, I was happy working for PAL as an international flight attendant from 2015 to 2022. Resigned because I am now a registered nurse in the US. Working for PAL are my happy years!

Pros

Travel benefits, salary, work-life balance, healthcare

Cons

Disrupted sleeping pattern (but not complaining) you have a lot of sleep on your layovers, and it's paid! Lol.
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Productive and fun to work

I had a very memorable experience with PAL as I am really into traveling. I never had even just a single day feeling lazy to go to work because each flight is exciting.
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I'm been happy on my co employee then with my work environment it's really good

I'm really happy on my staying times on PAL because of people around me also good workplace and thought experience and my co employee is too kindness and appropriatabl

Pros

No

Cons

Commute hours it's really hard
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Good Travel Benefits, Above minimum salary

Working for almost 10yrs now, it's fun and tiring.Usually work overload but the salary doesn't match.Lot's of irate passengers that are too demanding.
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Productive and advancement trainings provided

Working with Philippine Airlines was great. There was oppurtunity for advancement. Trainings and seminars are provided. We have Benefits like sss, philhealth, Pag-ibig, accumulative annual vacation leave with pay, annual sick leave with pay, trip pass for domestic and international flights, 13th month pay, christmas bonus, mid-year bonus. Overtime pay, graveyard shift pay, holiday pay, meal allowance and accomodation allowance if you assigned in provinces. Most of the time we are in hotel accomodation. But if you opted to stay in your relatives or friend, you may reimburse your accomodation allowance. Everyone in our department is very helpful and accomodating, also with our boss.

Pros

Free trip pass benefits for domestic and international flights

Cons

For 5 years and above employed
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Productive and fun workplace

I learned a lot during the span of my work there. I gained a lot about skills and knowledge about my career, and how important the safety and management of every flights.
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Working with Philippine Airlines is a productive place to work with.

I enjoyed and happy to be part of the Airline family employee. In my entire life working with the company I had no regret, but happy with my co employee working with them.
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Overall rating

Based on 384 reviews

Ratings by category

4.0 out of 5 stars for Work/Life Balance
3.6 out of 5 stars for Salary / Benefits
3.8 out of 5 stars for Job Security/Advancement
3.8 out of 5 stars for Management
3.9 out of 5 stars for Culture

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