Outsource Accelerator Employee Reviews
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Fair salary, but management needs better communication and consistency for a smoother work experience.
Customer Service Team Leader (Former Employee) - Pasig - November 15, 2023
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The most useful review selected by IndeedCompetitive salary structure that reflects industry standards, which is a definite positive. However, there are challenges with the management team – lack of clear communication and inconsistent decision-making. Improved leadership strategies would enhance the overall work experience.
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Productive
Researcher (Former Employee) - United Kingdom - POEA - November 13, 2023
Working here has been an incredibly fulfilling experience. The company culture promotes creativity, innovation, and collaboration, making it an ideal environment for growth and personal development. The team is composed of talented individuals from diverse backgrounds, fostering a dynamic and inclusive workplace. Management here is supportive and encourages employees to take ownership of their projects. They provide ample opportunities for professional development and offer constructive feedback to help individuals excel in their roles. The company values work-life balance, offering flexible schedules and promoting employee well-being. The company commitment to excellence is evident in the high-quality products and services they deliver to clients. The organization embraces cutting-edge technologies, enabling employees to stay at the forefront of their respective fields. Furthermore, the company's commitment to corporate social responsibility is commendable. The company actively engages in initiatives that support the community and the environment. Overall, working here has been an enriching experience, offering a stimulating work environment, opportunities for growth, and a sense of pride in being part of a socially responsible organization.
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Jobs at Outsource Accelerator
I learned my lesson not to trust anybody.
Billing Specialist (Former Employee) - Saint Francis Julia Vargas Pasig. - August 26, 2023
What is the best part of working at the company? Salary is negotiable and you will be well compensated. Complete facilities specially the gym. During COVID, they take good care of their employee by giving free medical check up and food assistance etc. What is the most stressful part about working at the company? Meeting the KPI. You need. To meet the target metrics to their standard. What is the work environment and culture like at the company? I noticed there is a politics. Most of my coworker are previous teammates of supervisor and manager. What is a typical day like for you at the company? It's boring and there is no harmony among our coworker. There is a wall among us. Maybe because it's during COVID. Social distancing us implemented.
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Good and Amazing Culture
Customer Experience Associate (Current Employee) - Ortigas Pasig - August 17, 2023
Non toxic environment. Open door policy. People are friendly and amazing team mates. Management are accommodating. Though we have different clients but all of us are can get easily.
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Salary is high compared to what other BPO companies are offering.
Senior CSR (Former Employee) - Ortigas Pasig - July 27, 2023
I had a great time working with Outsource Accelerator. Overall this is a great company to work with. The accounts are not toxic and taks are well designated. Management cares about their people. They put their people first.
Pros
They offered free rice, fruits, coffee and juice.
Cons
None
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Outsource Accelerator insights
Areas for improvement
- General feeling of work happiness
- Ability to meet personal goals
- Energizing work tasks
Salary is Good, but delayed. No Job Security
Senior Customer Service Representative (Former Employee) - One Corporate Center Pasig - January 6, 2023
Salary is Good, but sometimes Delay, it happened a couple of times. No Job Security, If the CL backs out, they wont be able to provide an immediate Job replacement.
Pros
Free Coffee and snack
Cons
Delayed Salary
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Fun workplace
Senior Legal Customer Service Representative (Current Employee) - Pasig - December 18, 2022
It's been a pleasure to work with them. They always tried to maintain work life balanced environment which applied to all employees. I would love to stay longer with them if only we've been retained after experiencing an internal backlash.
Pros
Free fruits and rice
Cons
No Holiday shift
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Good company
A great place to work with. Management is good. Workmates are easy to talk with. Everyone is considerate and also easy to work with. CEO is very approachable too.
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Amazing culture. Great people.
Content Writer (Former Employee) - Pasig - May 17, 2022
One of the best companies I’ve worked in! Everyone is very supportive of each other. Salary and benefits are competitive. Highly collaborative environment.
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Great place to help Small-Medium business owners!
Outsourcing Consultant (Current Employee) - National Capital Region - January 24, 2019
Outsource Accelerator is great at helping business owners to outsource [specifically to the Philippines]. Well connected with over 70 outsourcing service providers.
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Ask a question about working or interviewing at Outsource Accelerator. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
4.4 out of 5 stars for Work/Life Balance
4.1 out of 5 stars for Salary / Benefits
3.7 out of 5 stars for Job Security/Advancement
3.7 out of 5 stars for Management
4.0 out of 5 stars for Culture
Questions about Outsource Accelerator
- What benefits does Outsource Accelerator offer?3 people answered
- What is a typical day like for you at the company?2 people answered
- How should you prepare for an interview at Outsource Accelerator?One person answered
- How long do you have to work at Outsource Accelerator before you can go on maternity leave?One person answered
- What is covered by the health insurance at Outsource Accelerator?One person answered
- What is the work environment and culture like at the company?One person answered
- What is covered by the life insurance at Outsource Accelerator?One person answered
- How is feedback from management delivered at Outsource Accelerator?One person answered
- What is the interview process like at Outsource Accelerator?One person answered
- What is the work from home policy at Outsource Accelerator?
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