3.4 out of 5 stars.
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Optum Careers and Employment

About the company

  • CEO
    Andrew Witty
    approve of Andrew Witty's performance
  • Founded
  • Company size
    1001 to 5,000
  • Revenue
    P100 million to P500 million
  • Industry
  • Headquarters
    Everett, WA
  • Link
    Optum website
Learn more

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Customer Service

61 jobs


Salary estimated from 1.6K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 4.8K reviews and is evolving.



Clinical Administrative Coordinator in Taguig City
on June 22, 2022
Good management team. Mostly.
I've had good experience working for this company. I worked at Optum for more than 5 years and 4 and half of those years are the most productive and rewarding work experience I've ever had. As with all other companies, there are cons as well. Specifically some departments and management people that are so "different" that they feel out of place from such an overall excellent company.
Customer Service Advocate and Claim Processor in Cebu City, Cebu
on August 7, 2022
Productive and fun work place
Productive and fun work place. Competitive salary. Good relationship with managers. Understanding to it's employee..Helps you grow as an individual...
Professional Healthcare Representative in Quezon City
on August 4, 2022
After the Initial Interview, they will make you feel like you passed it but you did not
At the initial interview they will ask you the most common interview questions, after that they will explain the offers, and ask you where are you located, offering you to avail their shuttle service. They would also tell you that someone will call you so you need to stay with the line, but weeks have passed, not even a single e-mail telling you that you did not passed on their assessment. Worst way to treat you professional applicants
Supervisor in Quezon City
on June 24, 2022
My experience in optum
Stressful environment. They will suck the life out of you. Long hours of work. Everything runs in medieval Era. No company wide initiatives to adopt to technology.
Assistant Manager in Multinlupa, Alabang
on June 20, 2022
Fun workplace unless you're in the higher management group
Weekly perfomance reviews(in our account) that eats your time unless you want to do it after your shift which will affect your work-life balance. Those things that are being discussed in the reviews were already discussed in a separate regular weekly meeting.

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Questions and answers

People have asked 29 questions about working at Optum. See the answers, explore popular topics and discover unique insights from Optum employees.

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  • Working Culture
  • Working Hours
  • Background Check
  • Hiring Process
  • Dress Code
  • Salaries
  • Shifts
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Interview insights

Insights from 206 Indeed users who have interviewed with Optum within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

Basic information about your self character

Shared on November 10, 2020

More about commitment in work and priorities

Shared on March 1, 2020

Tell something about your current role?

Shared on September 5, 2019

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