Optum
3.3 out of 5 stars.
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Optum Careers and Employment

About the company

  • CEO
    Andrew Witty
    68%
    approve of Andrew Witty's performance
  • Founded
    1992
  • Company size
    more than 10,000
  • Revenue
    more than $10B (USD)
  • Industry
    Healthcare
  • Headquarters
    Eden Prairie, MN
  • Link
    Optum website

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health

outcomes of millions worldwide. We are comprised of two distinct and complementary businesses,

UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions

matter as they will help transform health care for years to come. Make an impact with a diverse team

that shares your passion for helping others.

You can call our Employee Center at 1-800-561-0861 From...

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health

outcomes of millions worldwide. We are comprised of two distinct and complementary businesses,

UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions

matter as they will help transform health care for years to come. Make an impact with a diverse team

that shares your passion for helping others.

You can call our Employee Center at 1-800-561-0861 From 7am - 7pm CT and ask for recruitment

services.

Learn more

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Jobs

We were not able to detect your location. You can browse through all 148 jobs Optum has to offer

Browse jobs by job title

Customer Service Representative

22 jobs

Salaries

Salary estimated from 1.1K employees, users, and past and present job advertisements on Indeed.

Rating overview

Rating is calculated based on 5.6K reviews and is evolving.

4.06 out of 5 stars.20193.92 out of 5 stars.20203.63 out of 5 stars.20213.89 out of 5 stars.20223.87 out of 5 stars.2023

Reviews

Prior Authorization supervisor in Quezon City
on September 9, 2023
Productive workplace
Nice working environment. Leaders are very fun to be with. Alots of engagement activities. With WAH setup once you reached their goals/metrics. Not toxic and the site is very accessible.
Customer Service Representative in Cebu City, Cebu
on September 6, 2023
Good company
Optum is one of the best BPOs right now in terms of benefits. Working environment depends on the account that you'll be assigned to. Just be attentive during training, don't hesitate to ask questions if you're confused with the product training.
Medical Coder in Quezon City
on September 1, 2023
Low salary compared to other medical coding companies
Pros: manager doesn't micro-manage. No required OTs, work-life balanceHybrid setup (but looks like they will start to transition in a full office setup) Cons:Low salary compared to other medical coding companies
Customer Service Associate in Quezon City
on August 31, 2023
I have to commend the supervisors and trainers in optum.
I've been with this company for 2 years and i experienced all the the upskilling real quick after I was endorsed to live prod. the work load is ridiculous but the salary is stagnant. they will push you to your limits but not in a rewarding way. but all in all i stayed there because of of my supervisor because i dont want him to be stressed a lot of the employees chose to leave because of the const...
Claims Analyst in Alabang
on August 31, 2023
Fun and not toxic
Optum was my dream job when I started working in a BPO 15 years ago. But they only hire medical-related graduates. Until such time I already had full experiences on different accounts in other BPOs, I tried to apply again and I'd say I'm so happy with them for the past 2 years I was with them. Increase and promotions are fast too!

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Questions and answers

People have asked 33 questions about working at Optum. See the answers, explore popular topics and discover unique insights from Optum employees.

Popular questions

See questions about:

  • Interviews
  • Benefits
  • Working Culture
  • Working Hours
  • Background Check
  • Hiring Process
  • Working Environment
  • Dress Code
  • Promotion
  • Salaries
  • Shifts

Interview insights

Insights from 254 Indeed users who have interviewed with Optum within the last 5 years.

Favorable experience
Interview is average
Process takes about a day or two

Interview Questions

Basic information about your self character

Basic information about your s...

Shared on November 10, 2020

More about commitment in work and priorities

More about commitment in work ...

Shared on March 1, 2020

Tell something about your current role?

Tell something about your curr...

Shared on September 5, 2019

Common questions about Optum

Working at Optum

  • Benefits Analyst4.3 out of 5 stars.
  • Coding Specialist2.6 out of 5 stars.
  • Nurse3.6 out of 5 stars.
  • Customer Advocate2.5 out of 5 stars.
  • Service Advocate3.0 out of 5 stars.

Optum locations

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