Open Access BPO
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Open Access BPO Employee Reviews for Agent

Job Title
Agent1 review
Location
Philippines1 review
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3.0
Job Work/Life Balance
Salary / Benefits
Job Security/Advancement
Management
Job Culture
The clients are very nice, however the management doesn't understand the difference between working with western workers or filipino workers. Management is very promptly to react aggressively to feedback and take actions against the employers for speaking out their mind. There is a unfair policy about the attendance, you loose 2 to 5 k for being late 1 minute in 30 day, you can not get sick because you also loose that bonus even if you bring Medical certificate. I felt that they do not care about the employers.
Pros
Nice accounts
Cons
Attendance bonus
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