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Open Access BPO Employee Review

an okay office

4.0
Job Work/Life Balance
Salary / Benefits
Job Security/Advancement
Management
Job Culture
June 12, 2020
An okay office, but in terms of transportation, would not recommend and also some of the managers here are not consistent. Some will help you but will hang you, some are just okay.
Ratings by category
3.0
Work/Life Balance
4.0
Salary / Benefits
3.0
Job Security/Advancement
2.0
Management
3.0
Culture
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Customer Service Associate (Former Employee) - Ayala Alabang
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Customer Service Associate (Former Employee) - Davao City
It was a good company and I had a great experience working in the company because the people are goal-oriented and we have managers who always look after us.
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3.0
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Agent (Former Employee) - Makati City
The clients are very nice, however the management doesn't understand the difference between working with western workers or filipino workers. Management is very promptly to react aggressively to feedback and take actions against the employers for speaking out their mind. There is a unfair policy about the attendance, you loose 2 to 5 k for being late 1 minute in 30 day, you can not get sick because you also loose that bonus even if you bring Medical certificate. I felt that they do not care about the employers.
Pros
Nice accounts
Cons
Attendance bonus
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