Open Access BPO
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Open Access BPO Employee Review

An Almost Perfect Workplace

4.0
Job Work/Life Balance
Salary / Benefits
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Management
Job Culture
January 18, 2019
I gave it a 4 out of 5 because there's no such thing as a perfect company. This, on the other hand, almost had it all. The Salary is just right for the workload. My previous project had incentives so it evens it out. Their HMO has to improve though. Other than those 2 things I've mentioned, It's a great company to be in. If I'd be given a chance again, I would be glad to reapply.
Ratings by category
5.0
Work/Life Balance
3.0
Salary / Benefits
3.0
Job Security/Advancement
5.0
Management
5.0
Culture
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4.0
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June 12, 2020
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Customer Service Representative (Email) (Former Employee) - Makati
An okay office, but in terms of transportation, would not recommend and also some of the managers here are not consistent. Some will help you but will hang you, some are just okay.
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3.0
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December 12, 2019
Same location
Agent (Former Employee) - Makati City
The clients are very nice, however the management doesn't understand the difference between working with western workers or filipino workers. Management is very promptly to react aggressively to feedback and take actions against the employers for speaking out their mind. There is a unfair policy about the attendance, you loose 2 to 5 k for being late 1 minute in 30 day, you can not get sick because you also loose that bonus even if you bring Medical certificate. I felt that they do not care about the employers.
Pros
Nice accounts
Cons
Attendance bonus
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4.0
Job Work/Life Balance
Salary / Benefits
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Management
Job Culture
November 4, 2019
Same location
Email Support Representative (Former Employee) - Makati
Getting into Open Access BPO is a really hard-earned opportunity with its employee benefits which drives each individual to work hard and exceed expectations. Hence, from interview up to regularization, it is fulfilling to be able to join the ranks of the Open Access community at a certain point. The environment itself is peaceful with little bits of noise when there is an activity to boost morale. These tiny activities are what the employees really look forward to each month.
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