3.5 out of 5 stars.
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Ninja Van Employee Reviews

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Philippines65 reviews

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3.4Work-Life Balance

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due to lot of changes, SOP was not fully established, that resulted to different hub execution, due to no trainings before implementation.

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What is the best part of working at the company?Complete benefitsCompetitive payWhat is the most stressful part about working at the company?monitoring operations 24/7 no life work balanceWhat is the work environment and culture like at the company?lots of innovationsopportunitiesWhat is a typical day like for you at the company?stressfulllots of problem occur, because of bogus sellers that creates customer complaint.
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Productive and fun workplace

Good benefits, productive and fun workplace. Great environment and i learned a lot of things that help my career growth and development. Hybrid setup.
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Ninja Van insights

Based on 3 survey responses
What people like
  • General feeling of work happiness
  • Ability to meet personal goals
  • Support from manager
Areas for improvement
  • Time and location flexibility
  • Supportive environment
  • Ability to learn new things

Too much stress, poor management handling.

As far as my experience goes, our station head was very good at handling us. It's just that the area managers tend to be more on the other side. No salary increase and demanding workloads If you perform well, they won't give you a reward or a raise; they just give you more work to do. There was no support at all from the heads. They keep on hiring because employees keep leaving. And that's a bad sign. There's a lot of favouritism that's going on inside the company. If you're close to the area manager, then you'll be more relaxed, and you can immediately come to her. I have experience with my OT filings being disapproved. Imagine working long hours and carrying bulky packages, and then your area manager disapproves your OT. If you plan on working here, then good luck.

Pros

Free travel allowance, complete benefits.

Cons

Long hours of work, OT filings were disapproved, lack of support from the management, toxic environment, favoritism, no time for your life.
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A company that cannot make up its own mind

-constantly changing management personnel = constantly changing policies. policies are not hard and firm, they somewhat find it hard to draw the line and appears unsure and indecisive.-does not take employee feedback very well. Management promotes "employee empowerment" but are really hypocrites.-still needs to build a firm and solid company structure.

Pros

our branch is very far, so management almost never visit.

Cons

our branch is very far, so management almost never visit. haha
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Stressful

Toxic Company. They fired employee without seeing the actual situation of the site. I became a regular employee but I did not receive any HMO. This Companies won't makes you a better employee. It's such a waste of time to work with.
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Good opportunity for single individuals

Fair work life balance, competitive compensation, amazing team, supportive regional counterparts, reasonable workload (at least for those in the head office).
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Overworked

It was good until top management changed and they doesn't care about their people anymore. The best employees resigned and now they're hiring every day for replacement yet worked only for 3-6 months then resigned again.
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Good sometimes but BAD always

What is the best part of working at the company?Not pressure to work and no strict about uniform What is the most stressful part about working at the company?To wake up 2 Am in the morning and not fixed day offWhat is the work environment and culture like at the company?When i assigned in liloan hub/branch last 2019 until 2022 it was good but in 2022 month of february the Area Manager was corrupt!
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Fun workplace

Co workers with fun attitude and great to work with.Less stressful when people are making jokes or fun to each other.People get serious to work when needed.
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Productive and fun workplace

Great staff and supervisors that will help you grow, paid overtime, work is flexitime so you can in and out if there are work or no wori left to do. Respectable co-workers

Pros

Paid overtime

Cons

Works place lack of ventilation
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nice and fun workplace

i currently at recovery department as recovery operation assistant, very nice and fun department.. the hardest part are duty for long 12hours, you need to prepare your self of sleep at least 7 hours for you sustain your work task without and performed well, so much fun working this logistics industry
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Fun workplace

The company provides a balance of work and personal matters. The management will push for your growth, management will guide you and will provide your needs.
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Easy to work but lack of giving value to their employees

Working with Ninjavan is incredibly simple, however I don't feel valued and the help is difficult to access. There are times that I waited for to long for my concerns because the situation is beyond my scope.
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Fun and exciting

Working at nv is really fun very collaborative and exciting because I get to explore my skills more. ninjavan is not a chill place but it cool beacuse you'll be given an opportunity to improve.
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Long Hours

No social lifestyle but quite fun. My personal communication skills have improved. If you are a beginner its a good company for your career but expect lot of workload.
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very good

good and great work place. the staff are friendly and very approachable, Good side of the company is that they allow us to work on pace of self reliance.
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Own time management

Good compensation but not good enough on Management system. Lack of standards and Top to bottom alignment. Good side of the company is that they allow us to work on pace of self reliance.

Pros

Free meal allowance for field tasks

Cons

no vertime pay
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Very Stressful and Tiring.

Not an ISO level process in operations and in management. Poor level of handling employees. They hired ground employees from their agency without background checking. HRs and Admins weren't reading nor answering their e-mails. Super late posting of government benefits. Too slow at processing of documents and queries. You have to follow them from time to time. Their organizational chart is a mess! Too many bosses handling in one warehouse only! They didn't respect your breaktime and privacy outside work!

Pros

Load allowance weekly

Cons

Long hours of working. No planning during holidays.
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Fun and enjoy

In ninjavan i feel so more confident to work i feel generous my work teammate is so humble and treat me as a person with passionate and hardworking ilove ninjavan
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Above average starting salary but processes need improvement

The people are great but needs to improve more in management. Company is still young so there is a need to establish processes. Some roles have no specific training especially for analysts because it is a new position. Responsibilities should be more defined
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Enjoy the work and my co-workers are very friendly

The staff and the management of ninja van are very accomodating to your concern and demand and the rules and regulation on the warehouse are very effective.

Pros

Lunch breaks

Cons

Short breaks
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Overall rating

Based on 135 reviews

Ratings by category

3.4 out of 5 stars for Work/Life Balance
3.2 out of 5 stars for Salary / Benefits
3.1 out of 5 stars for Job Security/Advancement
3.0 out of 5 stars for Management
3.4 out of 5 stars for Culture
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