Manulife
4.0 out of 5 stars.
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Manulife Employee Reviews

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Location
Philippines317 reviews

Ratings by category

3.9Work-Life Balance
3.8Salary & Benefits
3.5Job Security & Advancement
3.5Management
3.7Culture

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Great culture, great benefits but pay could be better

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Great culture. Benefits are really good. Big on employee engagement. I like the company's values. There's a lot of room to learn and grow because the company emphasizes development and learning. Work/life balance is great. The pay could be better though.
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Productive and Work life balance

Working on this company help you to build uo your confidence, knowledge and skills. Work life balance is strictly follow. Management and people here are the best.

Pros

Competitive Bonus

Cons

None
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Exemplary workplace

Superb employerWork-life balanceFixed weekends offPro employeeGood workplaceChallenging accounts - FinancialExcellent security teamPeople are very warm
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Productive Fun place

One of the best company. There’s a lot ofactivities, fast pacedenvironment. Good working environment, supportive colleagues. But the management suddenly change and it turn to being bureaucratic

Pros

flexible, benefits

Cons

long hours, management
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Fast paced and stressful

The job really is huge and complex specially if you are working under investment division or insurance claims. Good thing is your team mates are very friendly and sociable.4-6 hours overtime most of the time just to finish workloads of the day.

Pros

Team is really fun and warmth as always.

Cons

Low salary compared to other offshore services.
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Collaborative

Manulife provide work and life balance environment as they have hybrid working set-up. What I really love about manulife is the care that they provide to their employees and able to upskill their talents thru fuel-up fridays, which every friday, half of our time were designated in upskilling thru learning new things, technology thru their learning platforms.

Pros

Retirement Package
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one of the best company I worked for

Leaders were equipped and they ensure growth of their people. They are skilled and continue to sharpen the saw. Career growth was fast paced. Only thing that mattered was work life balance. But everything else was just great!

Pros

good compensation package and benefits, career growth, recognition and rewards.

Cons

sometimes we need to work on weekend e.g. for travel and trainings
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Fun to work here with great Teamwork

Nice working here. Managements are very nice. Working with teamwork and the difficulty of work is not much. Starting salary is good but compare to other bpo, the other bpo can offer much competitive salary

Pros

HMO upto 4 dependents, Hybrid Setup, Yearly increase depends on your performance

Cons

Need to work extra time sometimes to get the daily output. .
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Collaborative environment

Fun and productive place to work. Colleagues are very approachable. Will definitely learn a lot regarding insurance policies. One of the best fields to start your career.

Pros

Inclusive

Cons

Night Shift
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All good

Company indeed cares for their employees. However, the real challenge is the culture on the business units being supported because sometimes, they will make you feel as service providers not business partners.
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Almost perfect company but with some shallow-minded colleagues

The company offers multiple benefits. They even offer medical assistance and you only need to provide proof of the medical expenses.I did not like the culture in their contact centre as it is in conflict with mine: backstabbing, gossiping, talks about s*x, etc. They will bully/harass you especially when you are in a call with a client by calling you names or making their voices loud. I tried to call them out but they are very good at deflecting the situation, even the supervisor is on their side. Not conforming with their standards such as partying for a drink after shift and they will definitely cut you off from the group or some of your access with the work tools even though all you wanted is a good sleep since the job is at night.P. S. Be a people pleaser.
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5 stars

What is the best part of working at the company?There is a sense of pride.What is the most stressful part about working at the company?When you get sick and reports has to be done. What is the work environment and culture like at the company?Happy environment. Clear goalsWhat is a typical day like for you at the company?Organized work schedule.
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Fun workplace

The company is good especially for fresh graduates. The benefits are also good. The people are great as well as the management. Though salary wise, it's not that big but kinda okay.
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Productive and helping secure their lives

Working in Manulife will develop and improve salesmanship and dealing with different people. From super rich client, affluent to middle class.The bad thing to consider, if you dont know the product you are selling and giving value to your client. You wont be able to close sales.
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Manulife Data Services Inc is a great place to work in terms of DEI, Diversity, Equity and Inclusion

Pay is always on time or ahead of time. They never pay on Mondays when 15th or 30th fall on that date instead paid ahead of time. HMO is 180k for each employee.

Pros

Pay is always on time or ahead of time, they never pay on Mondays when 15th or 30th fall on that date instead paid ahead of time, HMO is 180k for member/employee while free two dependents can be parents, partners like LGBTQ and alike for ₱120k each

Cons

Pressure management, salary is average versus current inflation it is no longer timely
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Very professional environment.

There should be an option to choose if you are not eligible to work during grave yard shift. There will be a learning guide all you have to do is to search. However there will be a difficult to understand every article stated but you will learn it during the process. It is everyday of learning, every day there will be changes and all communication guides is provided.

Pros

Free drinks coffee, tea
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Great Benefits

Great benefits, work life balance, teamwork, good for entry level. Great career growth opportunities, culture, accessible site, great learning tools and trainings.

Pros

Great Benefits

Cons

always have reorg
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Good start for career as employees is valued

There is room for growth as you have an option to apply for an internal hirings if your current role is already your comfort zone.Annual increase with several incentives is present on this company. Management and colleagues were professionals.Overall, workplace culture is great.

Pros

annual increase, incentives, growth

Cons

night shift, nothing else
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Fun place to work

Company has lots of benefits and activities to keep you motivated in your work. People there are approachable and friendly. I would really recommend this company to my friends
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Competitive workplace

Transitioning to a learning organizationWith best cultural transformationApproachable bossesWith work life balanceA lot of benefits could give to an employee
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A great place to work.

The company and it's management were great. They are employee centric. Managers are very helpful and supportive specially to newbies in the bpo industry.
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Overall rating

Based on 1,450 reviews

Ratings by category

3.9 out of 5 stars for Work/Life Balance
3.8 out of 5 stars for Salary / Benefits
3.5 out of 5 stars for Job Security/Advancement
3.5 out of 5 stars for Management
3.7 out of 5 stars for Culture

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