Manulife Employee Reviews
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Fun workplace. Work not too demanding
Manager (Current Employee) - Quezon City - January 22, 2022
Indeed Featured review
The most useful review selected by IndeedFun workplace. Work is not too demanding. You can achieve work life balance here and the management are friendly to its employees. There's plenty of non work related activities that promotes Inclusion and Diversity and community building.
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Fun.
Financial Advisor (Former Employee) - Makati - January 22, 2022
If i would be given a chance id work there again. The management is good. They will accomodate you. I had an awesome leader and great team. Overall, the best company ive worked at.
Pros
Incentives
Cons
Stressful sometimes
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Great benifits. Work life balance is commendable.
Operations Analyst (Former Employee) - Quezon City - December 6, 2021
Would love to come back at Manulife. Bonuses, work life balance, very kind bosses (though onshore bosses can be tough sometimes) are one of the many things that I would love to brag about MBPS.
Pros
Bonuses
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Incredible work and management
Level 2 Contact Centre Associate (Former Employee) - Quezon City - November 19, 2021
The work is quite challenging. You are required to learn on your own to make your job easier. It is incredibly fast-paced and will allow you to grow and do better as days go by. It was hard to leave the company because employees are well-taken of. I will definitely go back once everything is settled in my personal life.
Pros
Amazing team and salary
Cons
Getting in touch with support is somehow difficult especially during COVID.
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Management is heavily invested on employee engagement
Premium Analyst (Former Employee) - Quezon City - October 8, 2021
May not be the job for me as work is very routinary. Lots of gossips within the workplace probably due to it work environment. Less stress in commute because my shift is off rush hours.
Pros
Employee engagement activities
Cons
not much career development. Will take years to promote to one position
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Well paid but the job is difficult
Customer Service Representative (Former Employee) - Quezon City - October 5, 2021
Highly recommended for a pro CSR, but if you lack experience as a csr it's better to apply somewhere else and gain more experience before you work with this company, this is an ideal company for a professional csr, there are many employees who works with them for more than 5-10+ years, salary and benefits are great though and the company is very generous even the OT pays are high, but the work is really stressful if you are a beginner. I'm still grateful that I was able to be part of them even for a short time. Thank you Manulife!
Pros
Free shuttles, Good compensation, company is very generous, HMO with free dependents etc.
Cons
Stressful callers but not all the time, super busy queue
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Productive and fun work place
Bancassurance Area Manager (Former Employee) - Philippines - July 2, 2021
The company takes care of their employees specially when pandemic comes. The CEO make time to meet (online) all the area managers and express his support to each of us. Had a great time with the company. 🍻
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No Work Life Balance, You are nothing in Sales Banca if you're not producing big cases. SALARY IS NOT ENOUGH
Financial Sales Associate (Former Employee) - Makati - May 12, 2021
Meeting everyday and it lasts for more than an hour. Sometimes twice a day. Even rest days and after shift, you still need to attend meetings. You need to stay up until 12midnight if you're up to your sales' issuance (mostly done every end of the month). Pressure is real. Basic salary is not enough, good for single. Quota is impossible for non performing branches (Bancassurance). No work life balance for Sales in Banca, unless your Managers are "understanding'. Even if your 'Close' relative member died, it is not valid to file a (Immediate) leave, like what I have said, it depends on your manager. There are some managers that are considerate too. But mostly of them, not. You are nothing in Sales if you don't hit the targets and produce big cases.
Pros
Weekends off for Banca, you can enjoy holidays.
Cons
PRESSURE and they don't really respect your off and rest days. SALES is SALES
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Beneficial to family and time is manageable
Financial Advisor (Current Employee) - Lucena City ,Philippines - February 22, 2021
Its easy to share,bec. it’s affordable & policies are easily translated.The hard part is its all virtual application.Few Filipinos can’t be reach but it’s fun to work with this company.
Pros
Free lunches
Cons
Few hours
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Official response from Manulife
May 5, 2021Thank you for sharing a review. We certainly take pride in what we do and are happy to hear that you are having a great experience with us!
Jobs at Manulife
Has career growth and good benefits
Business Processing Associate (Former Employee) - Quezon City - February 14, 2021
Good environment, benefits, career growth and welcoming co-workers. Many activities that you can join in. Over-all was good in every aspects and respects employees work-life balance.
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Official response from Manulife
May 5, 2021We appreciate you sharing your feedback! We recognize that our organization is comprised of talented individuals and are happy to hear that you value your experience with us.
Manulife is an ace company. Your experience will depend on your agency if you are an FA.
Financial Advisor (Former Employee) - Ortigas Pasig - February 7, 2021
Overall Manulife processes, benefits, and recognition and awards are okay. But there are times you don't get your salary from your recruit's income which is 10% as agreed. Agencies do not have a clear parameters how is that happening. I don't know if Manulife company has a strong hold to that matter. It matters to agents because it's actually another way to earn from the business. Some agencies are generous and give out cash as incentives. Some, just a pen. Anything will do actually. The important thing is agencies keep their promise. It's actually degrading for a professional to ask or remind the agencies of their rewards.
Pros
Agencies have different rewards systems.
Cons
Great income and rewards from Manulife.
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Official response from Manulife
May 5, 2021We appreciate you sharing your feedback! We recognize that our organization is comprised of talented individuals and are happy to hear that you value your experience with us.
Fun but Challenging Career
Financial Sales Associate (Former Employee) - General Santos City, South Cotabato - January 25, 2021
This role gives me knowledge about planning in the future especially in terms of financial aspects. The company itself is friendly and caring with their employees but the most challenging part is how to get referrals from the branch.
Pros
Maxicare, Travel, Trainings, Free access to internet
Cons
Sometimes lack of support from staffs
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Official response from Manulife
May 5, 2021We appreciate you sharing your feedback! We recognize that our organization is comprised of talented individuals and are happy to hear that you value your experience with us.
Quality and enjoyable career.
Financial Advisor (Current Employee) - Hanston, Ortigas, Philippines - December 2, 2020
Work-life balanced with enjoyable activities while doing parenthood and client meetings. Happy for helping people reach their financial goals in life.
Pros
simple recognition in smallest achievement
Cons
patiently waiting for the client's schedule to be free.
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Official response from Manulife
May 5, 2021Thank you for sharing a review. We certainly take pride in what we do and are happy to hear that you are having a great experience with us!
lots of recognition and there so much free training
Licensed Insurance Advisor (Former Employee) - Manila - October 20, 2020
i really like working with this company because it provide lots of recognition and awards. They have so much free training. Leaders or managers are always there to support and the team members where i belonged are very friendly and fun to be with..
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Official response from Manulife
November 2, 2020We appreciate you sharing your feedback! We recognize that our organization is comprised of talented individuals and are happy to hear that you value your experience with us.
fun workplace
Manulife Financial Advisor (Former Employee) - Makati City - September 3, 2020
The job is ok, everything is no pressure at all but the thing is i have difficulties on managing my time because i am at the same time full time mom of 2 kids. And also it became harder when me and my husband got separated.so i need to focus on my kids for the mean time. The salary of the company depends on how you do the sales because it is a commission based.Overall the company is all good.
Pros
free lunch every trainings
Cons
long hours
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Official response from Manulife
November 2, 2020Thank you for sharing a review. We certainly take pride in what we do and are happy to hear that you are having a great experience with us!
Great Place to Work
Customer Service Associate (Current Employee) - Quezon City - June 16, 2020
Lots of benefits, work-life balance, professional people, friendly environment, harmonious place, provides training and developments, cares and listens to their employees.
Pros
Salary/ Benefits
Cons
None
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It's been fun!
Business Processing Associate (Former Employee) - Quezon City - June 8, 2020
I had a good time working at MBPS, sadly i resigned after a year because i had to take care of my sick mother. Nonetheless, if there's an opportunity to work again with them, I will gladly oblige.
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Productive and fund work place
Data Analyst (Former Employee) - Quezon City - May 29, 2020
You'll have proper training before you start any job and people will guide and help. You can also attend different training while employed and you'll receive certification. Different activities to attend in every quarter.
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My position was a commission-based one.
Unit Manager (Former Employee) - Cebu City, Cebu - May 21, 2020
My position as part of the agency force was a commission-based one and thus I am not salaried. We in the agency force are paid fairly in the sense that we are compensated for our efforts and production.
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Fun and inspiring
Select Associate Unit Head (Current Employee) - Tuguegarao City, Cagayan - May 20, 2020
I love the job. It helps me develop my confidence in speaking an explaining. It tests my skill in selling. Nothing is hard because I enjoy what i do. The most enjoyable part is when I can close the deal with the client
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Ask a question about working or interviewing at Manulife. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3.9
Work/Life Balance3.8
Salary / Benefits3.4
Job Security/Advancement3.5
Management3.7
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