Magellan Solutions
2.6 out of 5 stars.
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Magellan Solutions Employee Reviews for Agent

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Job Title
Agent2 reviews
Location
Philippines2 reviews

Ratings by category

2.3Salary & Benefits

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Found 2 reviews matching the searchSee all 14 reviews

Salary Dispute, Straight Shift not being paid, Favoritism

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A lot of Salary dispute, HR is not going to side the agent even if its your TLs fault. Over powering Management and HRs and TLs. Asked to do straight shift but will not be paid correctly.

Pros

None

Cons

Gross office, Salary Dispute, Management Power Tripping
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Worst HR from all of my BPO experience

Very dated HR practices. Their time checking is laughable, their salary policies take 10 days, almost every cut off me and my colleagues have a salary deduction because timekeeping is not processing our DTR correctly. Recently, cash cards not arriving in your first 30 days in the company. On top of that their HR gossips a lot. They also made my clearance a nightmare!I think all the managers of Magellan are lazy and they do not want to innovate. They leave us employees in the dark. They are not transparent at all!

Pros

fixed hours

Cons

HR department
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Overall rating

Based on 14 reviews

Ratings by category

2.8 out of 5 stars for Work/Life Balance
2.3 out of 5 stars for Salary / Benefits
2.4 out of 5 stars for Job Security/Advancement
2.1 out of 5 stars for Management
2.1 out of 5 stars for Culture

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