Magellan Solutions Employee Reviews for Agent
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Salary Dispute, Straight Shift not being paid, Favoritism
Agent (Former Employee) - Mandaluyong City - March 16, 2022
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The most useful review selected by IndeedA lot of Salary dispute, HR is not going to side the agent even if its your TLs fault. Over powering Management and HRs and TLs. Asked to do straight shift but will not be paid correctly.
Pros
None
Cons
Gross office, Salary Dispute, Management Power Tripping
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Worst HR from all of my BPO experience
Agent (Former Employee) - Mandaluyong City - November 26, 2020
Very dated HR practices. Their time checking is laughable, their salary policies take 10 days, almost every cut off me and my colleagues have a salary deduction because timekeeping is not processing our DTR correctly. Recently, cash cards not arriving in your first 30 days in the company. On top of that their HR gossips a lot. They also made my clearance a nightmare!I think all the managers of Magellan are lazy and they do not want to innovate. They leave us employees in the dark. They are not transparent at all!
Pros
fixed hours
Cons
HR department
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Ratings by category
2.8 out of 5 stars for Work/Life Balance
2.3 out of 5 stars for Salary / Benefits
2.4 out of 5 stars for Job Security/Advancement
2.1 out of 5 stars for Management
2.1 out of 5 stars for Culture
Questions about Magellan Solutions
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