Keywords Studios
3.0 out of 5 stars.
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Support Specialist monthly salaries in the Philippines at Keywords Studios

Job Title
Location
Average salary
Php 36,831 per month
64%
Above national average

Salary estimated from 8 employees, users, and past and present job advertisements on Indeed in the past 12 months. Last updated: March 24, 2020

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Reviews about Salary & Benefits for Support Specialist in Keywords Studios

Chill workplace

Due to this, work may be very tedious and strictly routine, however, the workload is easy and light. Good workplace culture, there are activities to keep agents engaged.

Pros

Relaxed environment

Cons

No chance for salary increase
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Can be fun

I joined Keywords 2 years ago and my experience is mostly positive, except for the time when there was a big problem when biggest client left and many of my coworkers lost their job. In my experience management was always approachable and accommodating so I cant say a bad word. Pay could be better. I could still recommend this company if you like video games. I hope work from home will continue to be an option.

Pros

Casual, gaming

Cons

Average salary
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Castle of glass

I worked in the Player Support department, so I will type about that. Simply, do not apply there. The department was based on one project, which (wow, how could that happen?) magically ended. Since there were no other projects (they could not find anything for us for like 6 months?), most of us (English speaking people) got fired. I am saying most, because some people got transferred to the FQA department, although there had to be a chosen group which needed to sink with the Player Support ship. No promotions, people had shift leader training which just ended someday, nobody even told them they had done it for nothing because there was no need for more leaders. A lot of different surveys about benefits we would like etc. Of course those were also for nothing, since the surveys did not change anything. Nepotism - just read other comments Lack of information from the main manager - he could not provide you with any specific information about new projects or your future - now at least I know why - there were no other projects. PROS: nice people, helpful working culture - nobody was looking at your job Just choose the FQA/LQA department, I heard those are doing fine.
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See all Keywords Studios Support Specialist reviews about Salary & Benefits

How much is the salary of a Support Specialist at Keywords Studios in the Philippines?

Average Keywords Studios Support Specialist monthly pay in the Philippines is approximately Php 36,831, which is 64% above the national average.

Salary information comes from 8 data point collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months.

Please note that all salary figures are approximations based upon third party submissions to Indeed. These figures are given to the Indeed users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.

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