iQor Employee Reviews for Outbound Sales Representative
Outbound Sales Representative6 reviews
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Work-life balanceWork-life balance at iQor is not balancedPay & benefitsMy pay and benefits at iQor are fairJob security and advancementIn terms of job security at iQor, I think it’s pretty goodManagementIn general, managers at iQor are fairCultureCollaboration with my colleagues at iQor is is fun and openOverallMy experience working at iQor is good overall
It's super ghetto even the managers, they offer advancement but it's a favorites thing if you close with or suck up to your boss and do bare minimum then you're good, what i hate is manual outbound you call hundreds of people all day with all being voicemail and maybe 2 hang ups so with no connection rate the time drags and i mean slowly!!!! So you can take 10 calls and only 2 or 3 minutes went by a normal inbound call center a hour or 2 would have passed!
ghetto, management has favorites, slow days, pay per hour
Im going to give an extremely honest review. I was employed here for a few months and my coworkers were amazing. Although a lot of people complain about the call centre setting and consider it boring if you work with the right people it will be enjoyable. The pay is good for what it is. The #1 thing I didn't like about this job is that if you don't make a lot of sales you notice that certain managers show favoritism with those who do. Which can be discouraging. It makes you feel like you're not good enough. If everybody gets treated the same in what is claimed to be a "professional" company, all the agents would enjoy their job a lot more. The hours are a pain (ex; sunday 10-6) you cant go to church if youre religious. They are also extremely unsympathetic to days where you have to call in sick due to personal reasons such as medical or family emergencies. One thing that makes this place extremely unprofessional is the fact that the call centre manager blatantly insults the team leads on the floor while other agents are taking calls. To be very honest, the CCM can be insulting at times. And because of that I wouldnt recommend this job. I hope this review helps somebody out. By the way, at the time of my employment this location was outbound sales.
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