iQor Employee Reviews for Customer Service Representative
Customer Service Representative302 reviews
Found 302 reviews matching the searchSee all 4,649 reviews
Indeed Featured review
The most useful review selected by Indeed
It was indeed a great experience working for Iqor as a customer service and technical representative. However, cons would be this is a US Based account and work hours are during at night plus the salary is not so competitive.
very inovative company, you'll expect to grow and the company itself will help you and give you a chance to succed.....” stable company and has a great compensation, can really rely with it that you're family could never experience hunger and will have better future.
IQor is a BPO company U.S based. Provide free training for exelent customer service. following eastern standard time working hours. There different departments like collection, customer service, they also have a sales account. Main office is located at the united states of america however representatives are taking call physically located at the former clark airbase philipines. They offer above minimum rate of salary. iQor care to its people that is working for them. With my personal experience I have been treated very well. Salary never get late. Never worked more than 10 hours and working with a graveyard schedule is very convenient. People around you treats you like your own family. Even supervisors acts very professional at working hours. But after shift transforming as your friend. iQor is a very nice place to work with.
Free lunch, free transportation
Break is only half hours
Help us improve!
Is Indeed your favorite place to learn about companies?
good workplace, fun people, approachable TLs and trainers. As a newbie before, I have learned a lot and I grew along with my experiences with this company. Although there were times that are very challenging it is very rewarding if you overcome those obstacles.
always rendering OT
IQOR is a call center and the account that was given to me was Sprint Collections. Mostly we do collections for monthly dues, informations about the plan , basic trouble shooting on devices and connection, upselling plans and also approving payment extensions.
free lunch, comolete allowance
The office environment is pretty comfortable. The metrics maybe hard to attain but with hard work you can manage to attain like I did. I only applied as a seasonal agent so my contract only lasted for 2 months but overall the experience was really nice.
Free Shutle Service
it's a kind of job that you will use your full knowledge and fashion in terms of technical and in speech a good payer company you will meet different kind of professional
food and transportation allowances
1 hour break and health card