iQor Employee Reviews for Customer Service Representative
Customer Service Representative301 reviews
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It is productive and busy at all the time, but what can I say is that I did not enjoy that much staying inside the company. I am okay on how they pay me since I don't have Bachelor Degree, but some people around me is too toxic. But the Supervisor is okay and nice.
You can sleep at your 1 hour lunch
The people around you is toxic.
Good thing with that place is that it is very wide and it has a lots of space but the management does not really just hear out their employees. The good thing is that they provide high basic salary and lots of incentives.
Free lunch and lots of freebies
poor managing skills of managers
New challenges are settled everyday which will give you an opportunity not just only for career growth but also for personal growth. A fun and positive working environment that enables you to perform more and more for the organization's growth.
Despite of having to work on the wee hours of the night, IQor offers an attractive compensation package, and puts and effort in achieving a productive and fun working environment.
limited sleeping quarter space
IQOR is one of the BPO companies that i can refer to my friends since the accounts is not that hard and the people are very friendly and they're so easy get along with and the benefits is okay
Free Lunch and Drinks
iQor's culture always requires overtimes, also, our lunch before was only for 30 minutes, which you could not rest properly due to lack of time, and also the parking lot in iQor isn't safe.
iQor has a great pantry, where in you can choose your meal.
Overtime is always needed in the office.
i value the most in iqor are it's very near to my home and there's nice people working with. the thing i dislike about is the salary if they could like increase everyone's basic salary bonus is excluded probably iqor will be the best company in dasma or maybe in cavite. or if we can only choose what shift we can choose that would be so much good because i prefer morning shift. i hope they dont take this against me it's only a feedback but overall i love iqor!
extension, night shift
Iqor is a very good company however the mamagement on the specific acct is not that good.incentive not implement well.there are no free coffee or meal or snack.sometimes there are missing hour or the salary sometimes not match on the hour you work for
The company provides all the required benefits and helps their employees to do more of there best in there fields. In my experience it was very challenging because you have to cope up with the working hours so you must be flexible enough and i learned a lot from this company
Free gift checks
I was a customer service representative at IQor company before. I have skills specifically handling inbound calls or outbound and provide excellent customer service over the phone. I am proud to say that I am one of the top agent throughout my stay in my previous employer. I used to have certificates and awards before and even a commendation from different customers. I know its quite different when it comes to home-based job but i can apply all my knowledge and experienced even at home. i will do my best to overcome job difficulties. i want a stable job and help your business as well.
In every shift working in this company really challenges me since every duty is giving out the best in you. This is actually my first time encountering sales included in the metrics. The management gives every employee the opportunity to shine. It's working place is conducive for the type of work we have. The hardest part of the job is hitting the metric for sale in every shift but still very enjoyable because aside from getting the advantage of getting sales you are also building rapport to your customers.
12 hours overtime
I like working in this company. They have fun and friendly environment. The only thing that I don't like in this company is the health insurance benefit. Because you can only add one dependent and you need to pay for the rest of your dependent.