iQor Employee Reviews for Call Center Representative in North Charleston, SC
Call Center Representative28 reviews
North Charleston, SC28 reviews
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Just curious as to why the hourly pay has gone down. It used to pay $13.25 and I got paid $14/hour. A lot of drama amongst the younger employees. Was told no Iphones, but they still managed to sneak them in. The training was very fadt-paced, so make sure you take good notes and sit up front so you can hear the instructors.
Working at iqor was pretty cool and decent. Eventhough you had some very rude customers but you have to have patience dealing with customers like that. I use to love when I get customer recognition it makes me feels like Im getting my job done the right way.
I loved working at Iqor and if I am ever living in a closer area to work at an Iqor, they will be my first choice.
I loved working at Iqor and if I am ever living in a closer area to work at an Iqor, they will be my first choice. The only reason I had to leave Iqor was because of personal living arrangements.
Working with this company is great depending on the department you applied to they are broken in to different companies. The company that I worked for was constantly changing and stressful.
Insurance, 40 hours.
Short breaks 30 minute lunch not paid for
A typical day at iQor was basically being on the phone and sitting down. I learned to be very patient with customers, even when they were upset. The management there is very awesome. The only thing I did not like about the environment is that there wasn't enough structure. The hardest part about the job is dealing with the customers when they're upset. The most enjoyable part was the rewards they gave every month.
Iqor is a great place to work for starter job. There is always room to grow within the company at Iqor and they'll be more than happy to help you with getting to the position you want. The starting pay is not as high as it should be but it is something that you can work with.
The culture at Iqor is always rapidly changing. Iqor is an exuberant job with many challenges each and every day. Everyday is a brand new experience rather that be with co-workers or something new to learn about the job. That is the culture of Iqor
Insurance, Infractions, Breaks
Very fast paced environment. Must be very detail oriented while reviewing accounts. The environment itself is fun and upbeat. Always awarding the employees in some form or fashion. Management is amazing! Recently added on a game room for employees to enjoy on our breaks.
Sometimes there was team meetings. I was on a outbound team meaning we only called out to customers. Since we started calling out so early 89% of the customers were always grumpy and refused to pay! Two short breaks one 45min. No fun even thou they tried it was just such a negative vibe.