iQor Employee Reviews for Agent
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Fine, stressful would recommend if you have good english and looking for a temporary job
Agent (Former Employee) - Iloilo City, Probinsya sang Iloilo - February 23, 2022
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The most useful review selected by IndeedWorked under a Telco account very stressful given since its a Telco account, pay was fine but incentives on the other hand decreases overtime, would be fine as a first time job or wanting to gain experience
Pros
pay
Cons
stress
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Productive
Agent (Former Employee) - Clark Freeport Zone - January 16, 2021
Great experience, my first BPO and IQOR let me learn and help me out a lot of things as a new agent . Management been awesome to all of their employees. Love IQOR.
Pros
Free shuttle bus and great incentives
Cons
Awessome overtime
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competitive salary plus proximity wise workplace
agent (Former Employee) - Dasmariñas, Cavite - January 10, 2021
Perfect place to work as an aspiring agent. Great coaches who will push you to perform beyond your game. Competitive bonuses and incentives to hit. Allowances to boost performance
Pros
proximity wise, competitive bonuses and incentives, great leaders
Cons
long hours
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My first BPO experience was with iQor.
Agent (Former Employee) - SM Clark, Site 5 - July 28, 2020
I had a great experience working with people in iQor. The Account Manager was so nice, friendly, very intelligent and I can see that he doesn't have a favoritism with the agents.
Pros
Benefits starts on your first day.
Cons
Some of Supervisors have favoritism (in my account). I don't know if other accounts do the same way.
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Recommended for starters
Agent (Former Employee) - Dasmariñas, Cavite - July 10, 2020
I have nothing against the company, stress is part of the job just like any other bpo its up to you on how you will handle it.. I've learned a lot every one is supportive, they will teach you how to be a better agent . Remember this phrase "Changes is Inevitable". Highly recommended for first time working in a bpo industry, be patient aim high to get those incentives. Very accessible if your living inside cavite. Team building is awesome..!!!
Pros
Accessible
Cons
HR needs improvement and pantry as well ✌
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productive and fun
Agent (Current Employee) - clark, pampanga - April 1, 2020
Its amazing working in iqor. The environment was good also. the employees are very easy to be with. I highly recommend Iqor to any of my friends. It good to be an IQorian.
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Stressful working environment
We worked on night shift of graveyard shift starts at 9:00PM to 6:00 AM. I've learned during my work on Iqor my english skills and as well as multi tasking because during our call we need to document all the customer's concern. Regarding the management I dont have anything to say its just that when I got promoted on a new LOB I asked my boss if I can decline the offer because I'm not ready yet on that LOB because of the pressure.
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It was okay, environment is what you would expect.
Agent (Former Employee) - Iloilo City - February 16, 2020
It was okay. What you would expect in a call center. Training is a bit rushed though as what my co trainees told me. Usually their training lasted around 2 months or so. I was told it was rushed.
It wasn't for me thus I didn't stay. The schedule wasn't working for me. Something I dont see myself working at in the next 1-2 years.
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Good
Agent (Former Employee) - Angeles City, Pampanga - February 14, 2020
Good environment and staffs and the salary is good they pay it before the said date at the same they help people to grow more. And boost confident to speak in english
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good but not that fulfilling
Agent (Former Employee) - Cavite City - February 9, 2020
The Nature of the job is very stressful and a bit unfulfilling especially if you are looking for a job that could impact somebody. Compensation wise, not enough and no job security
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Jobs at iQor
Agent positionsProductive and exciting work venue
Non-Voice T-Mobile Agent (Former Employee) - SM Dasma - January 16, 2020
It's nice to work with Iqor especially if you are focused with your assigned tasks. If you are an employee who really have ambition for excellence, you may want to consider to work with Iqor and excel with your skills and knowledge.
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Competitive and fast paced.
Agent (Former Employee) - SM Dasmariñas, Cavite - November 13, 2019
Competition is quite high as the need to provide world class service to ensure client satisfaction. Fun and relaxation is inserted from time to time to ensure that the employees are on the top of their game.
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Productive and a fun place to start with.
Agent (Former Employee) - Clark Freeport Zone, Pampanga Site 3 - September 8, 2019
BPO industry is a good place to start with. There's lot of benefits and it taught me how to communicate and work well with others. There's lot of fun people to hang out with and good people as well.
Pros
High salary
Cons
Vices
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fun workmates
Agent (Former Employee) - Dasmariñas, Cavite - September 5, 2019
I am very thankful to this company for giving me an opportunity to work there. My experiences has taught me a lot of skills that I can surely apply in my future career.
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productive and fun working place
agent (Former Employee) - Clark Freeport Zone, Pampanga - August 3, 2019
I'ts a very productive and fun working place , surround with great people especially leaders. Very understanding to their employees. focus on tasks . work friendly
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Challenging Work Place
Agent agad (Former Employee) - Clark Freeport Zone, Pampanga - July 18, 2019
I love the work place, my team, supervisors, support assist you, its just that the account assign to me is not for newbies. Should have lot of time to learn the payments, not 1 day.
Pros
Incentives, Happy People, Work place
Cons
Ot, Unlimited calls, Quieng Pressure
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Performnce based company
Agent (Current Employee) - Dasmariñas, Cavite - July 7, 2019
Working in this company helps me a lot to be more focused in my job and to perform beyond expectations. And this company proximity wise is more beneficial to me.
Pros
Fun environment and good team mates
Cons
Requires more hours
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Productive and work balance community
Agent (Former Employee) - Pampanga - May 9, 2019
Productive competitive salary.location is very accesible from our location..since we cater canada amd we handle accounts receivanle we are also entitle to have an off if its canadian holoday so we emjoy christmas and new year at home too..
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salary lang ang matino
Agent (Former Employee) - Dasmariñas, Cavite - March 28, 2019
OT lagi. Kailangan may benta pero kaiangan din di pushy. d na alam ng mga agents qng ano ipprioritize. ano man iprioritize mo VOC or Sales detractor oaren aabutin mo. Yung mga agents na maraming benta laging may detractor from QA para d na marelease mga incentives nila. Pag wala pang sales sa station nyo mismo mAssigaw sigawan qa. Wala kna rin time para sa family mo kasi tulog qa buong umaga hangang sa time na ggcng qa para sa shift mo. Rest day na pero required parin mag RDOT dahil pnlot ng workforce. and dito di mo mammeet yung mga bosses. ni hindi m man lang alm hitsura nila.
Pros
salary. food at prod
Cons
Puro work. Wala nang life outside
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A nice place to work
Trainee/ Seasonal Agent (Former Employee) - Angeles City, Pampanga - March 4, 2019
*nice people
*competitive salary
*recreational events
*awarding of deserving employees
*freebies
*a good work place
*rewards
*nice team (depending on the account you are in)
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Fun work place, Friendly people and Good Trainors
Agent (Former Employee) - pampanga - March 10, 2018
Most of the heads are making game plan so each team enjoys work. Much of a friendly job with professionalism. The company makes sure that the employees get there benefits properly.
Pros
free lunches every friday
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3.1 out of 5 stars for Work/Life Balance
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3.1 out of 5 stars for Culture
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