iQor Employee Reviews for Agent
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Perfect place to work as an aspiring agent. Great coaches who will push you to perform beyond your game. Competitive bonuses and incentives to hit. Allowances to boost performance
proximity wise, competitive bonuses and incentives, great leaders
I had a great experience working with people in iQor. The Account Manager was so nice, friendly, very intelligent and I can see that he doesn't have a favoritism with the agents.
Benefits starts on your first day.
Some of Supervisors have favoritism (in my account). I don't know if other accounts do the same way.
I have nothing against the company, stress is part of the job just like any other bpo its up to you on how you will handle it.. I've learned a lot every one is supportive, they will teach you how to be a better agent . Remember this phrase "Changes is Inevitable". Highly recommended for first time working in a bpo industry, be patient aim high to get those incentives. Very accessible if your living inside cavite. Team building is awesome..!!!
HR needs improvement and pantry as well ✌
It was okay. What you would expect in a call center. Training is a bit rushed though as what my co trainees told me. Usually their training lasted around 2 months or so. I was told it was rushed. It wasn't for me thus I didn't stay. The schedule wasn't working for me. Something I dont see myself working at in the next 1-2 years.
It's nice to work with Iqor especially if you are focused with your assigned tasks. If you are an employee who really have ambition for excellence, you may want to consider to work with Iqor and excel with your skills and knowledge.
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I love the work place, my team, supervisors, support assist you, its just that the account assign to me is not for newbies. Should have lot of time to learn the payments, not 1 day.
Incentives, Happy People, Work place
Ot, Unlimited calls, Quieng Pressure
Productive competitive salary.location is very accesible from our location..since we cater canada amd we handle accounts receivanle we are also entitle to have an off if its canadian holoday so we emjoy christmas and new year at home too..
OT lagi. Kailangan may benta pero kaiangan din di pushy. d na alam ng mga agents qng ano ipprioritize. ano man iprioritize mo VOC or Sales detractor oaren aabutin mo. Yung mga agents na maraming benta laging may detractor from QA para d na marelease mga incentives nila. Pag wala pang sales sa station nyo mismo mAssigaw sigawan qa. Wala kna rin time para sa family mo kasi tulog qa buong umaga hangang sa time na ggcng qa para sa shift mo. Rest day na pero required parin mag RDOT dahil pnlot ng workforce. and dito di mo mammeet yung mga bosses. ni hindi m man lang alm hitsura nila.
salary. food at prod
Puro work. Wala nang life outside
working in a environment where you can work fun is very great so I want to work 1st with the good environment and with a kgreat manage of employer to there employees as well.
The time frame for training is isn't enough to master the billing issue and the usage of the system.The hardest part of the job for me is dealing with bill issue,however I've enjoyed having fun with my colleague during break time and had role play with them.The workplace is great!