iQor
3.3 out of 5 stars.
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iQor Employee Reviews in Pompano Beach, FL

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I enjoyed working for Iqor, they offer overtime around the holidays. Managers aren’t the best, but the work environment is very laid back and easy going.
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Only apply here you don't have any other options. During was for two weeks. Outbound calling for collections most of the time the customer hang up. Which made it hard to reach metric.
Pros
1 hour lunch
Cons
different schedule each month
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Horrible. They took no consideration about my hours. Anytime I needed help, no one was nowhere to be found. Everyone including the supervisors did nothing but gossip
Cons
Hours, Pay, Supervisors
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Was hired in September 2020 and left November 2020. The work to life balance was horrible. Trainers had attitudes and barley wanted to help, This place is quota / sales based. They will put you in after call if you don’t make enough sales meaning you won’t get paid. Software always crashing and overall don’t work here most people I started with left. Why work at a place only to make 10 an hr & no job security meaning they will let you go anytime.
Pros
Holidays Off
Cons
Low pay, training, Management
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If we actually learned something & had better hours I would’ve stayed other than that it was actually a supportive environment I miss working there kinda
Pros
Free lunches & leave early
Cons
Wasn’t learning nothing really
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This Company Is Horrible The Managers Only care about Themselves and play favoritism For Certain Agents. Pay Is Inaccurate On Here You Only Get 10 Dollars An Hour ! They Treat You Like A Slave & If You Dont Meet The Required Sales For The Day Or You Take Too Many Calls In The Day You Will Be Sent Home WITHOUT Pay. Then QA Is Even Worst They Have A Horrible Attitude & Dont Help Much. They Want To Tell You What Should Be YOUR Motivation ! Reached Out To Higher Management No Answer Or Reply. Do Not Work For Them They Only Care For The Company It Self ! You Are Required To Sell So Many Lines & Only A Certain Amount Of Lines Count Because They Have To Pay “Iqor” Bull ! Only Good Thing About The Job Is The Training & The Trainers Very Helpful.
Pros
Nothing !
Cons
Pay, Breaks, Management
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Pay & benefitsMy pay and benefits at iQor are the best part of being there the bonus be great if your making the insensitive the benefits was basic insurance not to baD the deductible is kinda high
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Just to make money then leave not long term the hours wasn’t that bad the people was mad either the management was great and understanding the team I was on I loved it
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Beyond unprofessional. I experienced sexism, gender based harassment, stalking because employees from other companies were permitted to visit as long as they had a ‘friend’ they could name in the same company to visit. I also was attacked by bed bugs and when a storm caused a leak in the ceiling, we were advised simply to not sit near the specific location by only 2 seats while a garbage bin was placed to collect the leaking water for almost 4 months. I invested in stocks and the company filed bankruptcy to avoid returning compensation. There was no room for growth as all positions were filled. Schedules were ridiculous and didn’t permit you to have a normal lifestyle. Work was life and life is what felt like a break for the day I had off.
Cons
Short breaks, false expectations, gender-based harassment, sexism, peer pressure, harassment, hazardous environment, verbal abuse
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I got hired here and I was really excited to start after I was done training I was assigned to a team and once I started actually working I was told to log off after every 10 phone calls because I didn’t get a sale regardless what kind of phone calls you got even if it’s just people wanting to be transferred to a different department or Sprint customers to call still count it against you
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This company was a good company before shutting down. The employees were friendly and the supervisors were never rude. They always tried to help us do our job better.
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Building is disgusting and upper management is horrible, but supervisors and most agents are great. I had no problems here until my team got a new OM who played favorites, bullied agents she doesn't like, has lost many clients for iQor because she comes off as an ignorant peacock and micromanages supervisors and agents. She has made agents cry on multiple occasions, told some of them they are not allowed to use accents or they'll be written up, and ruins their relationships with clients by lying to them about performance. This place is not worth living through the drama caused by people who aren't good enough for better jobs and make our lives stressful because they feel like they can.
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I have kids and a family at home. I can't afford to work my days off and overtime. I should see a comma after two weeks. U don't make money unless u make bonuses with you'll have to put up a lot of extra hrs
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Working at Iqor for roadside assistance was great, the company is no longer there, iqor started a new account sprint is not a good account to work for. Iqor has other accounts they choose to put you on. Overall it was a great experience.
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company change was very aggressive. some seasoned employees were not handle properly and were force out. Employees were not considered for other positioned that should have been.
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Long hours and not so professional working environment. The most enjoyable part of the job was leaving . I've learned that I cannot grow i such an environment.
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I enjoyed Iqor. I was supported and had so much fun. The training class was difficult for me because I'm slightly dyslexic but I was supported and set up to achieve and I did. I met and accomplished the job expectation and was never criticized for my mistakes
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Great job to work At I really enjoyed it, would recommend to others. Wish management was a little more professional at some times. I made a few friends
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Never again short pay over worked i will never reccomend managers rude place dirty mangers smoke weed the entire sprint account and tmobile smokes weed building stanks
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iqor was avery stressful position because they hire the most ghetto people to be around like a job is a place where u supposed to enjoy what you do not have to watch people fight and carry on all day
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childest place to work and everyone knows your business and its spreaded from management. there will be haters for no reason. not enough pay but expect you to be as fake as them. if not you on the loosing team.
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  1. Pompano Beach, FL