iQor
3.3 out of 5 stars.
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iQor Employee Reviews in Fort Mill, SC

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The manager at the time was very controlling and nit-picky about issues that weren't showing to be an issue with the records from surveys and customer feedback. He was young and had a horrible attitude that displayed belligerence and power-tripping. It was a horrible experience with that project.
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Loved company nice management learned job easy supervisor took time to explain position and training for role. The company as a whole was rewarding great lunch options from food truck
Pros
Great shift
Cons
Not long breaks
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Very unprofessional. Between the supervisors and project managers it was very hard to work there. They made it hard for employees to get along with them due to the unprofessionalism. Very rude and they loved to talk about employees together and also one another .
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Iqor if you have never worked at a call center try them out first they will help you get to the next level with them that's all there a good for give them a good yr
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A typical work day for me would consist on me spending majority of my time on the phones with customers wanting to set up a payment arrangement. Management wasn't to hands on when it came down to needing assistance. Hardest part of my job would have to be me stuck with a question and nobody available to assist me. The most enjoyable part of my work would have to be when we have group meetings
Pros
breakroom with games and tvs
Cons
short lunches, short breaks and no other onsite amentities
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i enjoyed the atmosphere at Iqor, it was very easy to be promoted and achieve ahead but was very stressful at time dealing with customer of and electric company
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A typical day at work includes explaining bill information and charges , setting up service appointments, gas accounts , processing payments I really enjoy interacting with people and also having the opportunity to assist them the hardest part of my job would include my working hours and the fact that it is a gas company so our customers are mostly upset and rude majority of the time I find it enjoyable because I really enjoy typing setting up appointments and faced paced working I learned a lot about adjusting my tone being understanding to what it takes to break down billing information and completely analyze accounts and to be a better multi-tasker the management was awesome we were told what was expected and anytime we needed to improve we were taught how and were coached on what we didn't understand.
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Its Okay Company to work for, very stressful will not have a life some of the mangers have favorites which makes the work space less fun places to work for
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