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iQor Employee Reviews in Cavite City

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It was stressful but satisfying, i have learned to be more competitive yet humble, I was only aiming to be a top collector on our team fortunately I became a top collector among all 6 team and I feel great. The management was very good, our team leaders, supervisors and especially our manager was very approachable despite of being strict.
Pros
gift certificate for most number collected, give away such as tumblers or cellphones
Cons
Overtime almost every duty
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They provide good benefits to their employees, though some of the accounts were really stressful but the management were making its best to make the employees fell at ease and happy while working.
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The Nature of the job is very stressful and a bit unfulfilling especially if you are looking for a job that could impact somebody. Compensation wise, not enough and no job security
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I learned to control my emotions in terms of talking to the customer over the phone. The hardest part of the job is talking to a customer rant.A typical day at work is not that boring because of the customers we talk over the phone, there are different types of customers that we talk over the line.
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working in Iqor is really fun. I handle metropcs account and they do have lots of incentives to motivate agents to perform well. they do have raffles starting ber months. and it is really exciting.
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The first company to work with and has been an amazing journey. Toxic campaign but with great people around. Been so great working with the company. One of the best.
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This workplace is indeed full of stress due to the persons around you and the working place itself. Though management is ok,theres a lot of hindrance that i encounter for almost a year working there thats why I decided to somehow change career or workplace. ive learned so many things that im really thankfull of and somehow gave me a new experience as it is my First Bpo job.
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The location of workplace is a lot more convenient than other centers. Laid back kind of culture and people are somewhat low profile unlike other centers that require dress code.
Pros
convenient location
Cons
management improvement
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This job is fun and challenging. Fun because you will meet true friends. Challenging because its really hard to deal with customers who has different concerns.
Pros
Free Lunches
Cons
healthcare
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Fun workplace for everyone working in a telecommunications company. Calls would be challenging at time, however, teammates are easily approachable at helpful.
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Working in a team that full of encourgement and very supportive leader will give you enough motivation to go to work and do your job. I became one of the best because I worked with the best.
Pros
Location
Cons
Short breaks
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With my 1 year of stay in this company, I would say I was mold to be more confident in my craft. My competence improved as I had additional skills that were brought out when I worked in this company.
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The best company to join and to take as everyone's stepping stone. A company who gives more job and opportunities to the youth who were not able to finish college and etc.
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I have great experience during the time that i was still working in the company . I have learned alot that help grow in this field of work and they gave so much patience upon teaching us regarding every single detail in the company
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No hassle going to work. Great leaders. Generous account. Fun place to work at with cool co-workers. My only request is to have free dependents for my HMO.
Pros
Good incentives
Cons
Short breaks and healthcare
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I've learn a lot...Istarted a s a newbie after a yr of hardwork promoted as senior agent..no prob with the management they all open in any comments/offer/suggestions
Pros
free lunch
Cons
8hrs
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Fun place to work, everyone is like a family. We have sleeping quarters for employees who lived far. We also have 30 days of paid vacation time which we all love.
Pros
Health Care
Cons
Short breaks
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Everyday I'm greeting my customers - the nicest and also there's some who are irate - but still I do smile while answering their calls so that they could feel that they're appreciated and i'm empathizing with them. I enhanced my skills on communicating and also I learned a lot from billings. The workplace is fun, a lot of agents are friendly so it's not gonna be hard for you to cope up with them. The hardest part is when you have the super irate customer that is very close minded and wanted to escalate the call holding their pride. But of course, I did my job and made them satisfied at the end of the call. but to sum it up, it's enjoyable, there's ups and downs in this job but it's fun.
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I usually go to work on time, since I am on the opener shift we have pending cases minimum of 10-12 pending case per person then we wait for cases to come in. Our work environment is very friendly and we treat each other as s family from Agent to supervisory level as well as to upper management levels. Since it is a pioneer account, we make sure to hit our targets every month, and we are hitting our goals beyond expectation.
Pros
healthcare, dental care, insurance
Cons
shortbreaks, no incentives
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This company molded me to become flexible, effective and efficient to the line of business where I belong. I learned a lot while working with this company. Benefits and salary are nearly enough for the employees like me under part-time schedule.
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Good Environment and nice officemates..We're just having an issue with regards to the staffing that is why we have to render Overtime even working on rest days. Good management and great Boss.
Pros
staffing
Cons
Long hours
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