iQor Employee Reviews in Bacolod
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What I like about IQOR is on how they help people in need. They really are capable of giving back to the society, they don't really forget the people around them. Engaging with people was IQORs one way to make everybody happy and comfortable. I also liked the leaders and the management, they don't treat you like a different person they are approachable and friendly. The hardest part is of course meeting the targets and forcing us to go on overtime, if service level is not met. Overall my IQOR experience is very much memorable, I've learned so many things and had a lot of friends.
I'd worked as customer service representative in their seasonal account. I learned how to handle pressure and develop some extensive skills towards customers even though their not in good mood. I'm good in deescalating problem and to work toward solutions.
IQOR is one of the BPO companies that i can refer to my friends since the accounts is not that hard and the people are very friendly and they're so easy get along with and the benefits is okay
Free Lunch and Drinks
-It is a good place to work and good management. - Salary and compensation are good. - Good working place. - Amenities of the site is really good. -The hard part is the commute.
lots and lots of events bonuses
Travel time for me is long.
my manager is one of the coolest guy to work with, very professional, open-minded, hyperactive, workaholic (in a positive sense), engaging to everyone and you can sometimes forget the number of calls received whenever he tries to warm up and help or greet everyone in the cluster.
free meal stubs, engagement activities, incentives
soemties super high number of call volumes
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Based from my experience, it's one of the call centers that is convinient. Why? Most people are laid back and the location is also good. Infact, here you get hired easily compared to other call centers.
Fun, Easy, Acceptable Salary
Bad management, Recruitment is very slow, Long hours
i dont even want to review iqor. its a internal change on the management team that triggered a mass resignation on the pioneering waves. the boss that hired us got promoted and transferred to an on shore office.. i love iqor before the change
competition is stiff