iQor Employee Reviews
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A lot of broken promises. Raises are not given accordingly. A good place to learn the basics of a customer service representative. More work is added on to the job with no compensation. Not a lot of structure with management, superiors or different departments that you must communicate with to assist the customers. You receive gift cards for Amazon for excelling but, no raise. You work most holidays w/ no holiday pay. After the holiday, extended hours are added to your schedule for a few days and it’s mandatory to work.
Works with your schedule
Extra work, No raises applied accordingly
Management is toxic. They see employees as numbers, not as humans. There is a lot of pressure. They don't even care even if it's pandemic and you aren't feeling safe.
Free grocery or any pakulo.
Management, they don't care about you.
I work there, started as an agent and was promote to supervisor in no time, it is a very competitive environment but the training and help from management is available it can be stressful at times cause your dealing with personal and bills Over the phone
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I enjoyed working for the supervisor I had. He was one of the reason I was employed for so long. However, there was a lot of miscommunication. I didn't like the fact that the pay wasn't as competitive. Management wasn't very truthful and employees were kept in the dark about a lot of things.The equipment could use some updating. Training isn't what it should be.
Great coworkers and Supervisor.
Pay and some management
Nice place to work, I left because I was starting school, it was okay but it wasn’t very organized or professional and too far. Breaks were very short and went to fast along with lunch. Also customers yelling and screaming at you but of course it’s customer service, gotta have thick skin. I wouldn’t recommend staying to long, very high turnover rate.
No weekends, closed on holidays
Short breaks, short lunch, distance
Work-life balanceThis company would be great if they let people work in the office on site.Pay & benefitsExcellent company to work for but work from home remote is awful. It needs to be in person.OverallIt would be great but training and working from home is just way too hard to connect. I had connectivity issues with their systems from the start. I miss most of the training because of waiting on IT to fix it.
I love my job to the fullest. I've worked from home for 3 companies. I have never receives the training that i received with IQor. When I went into production, I was overly confident in what I was doing. The pay is the least i've ever receives at a job, however the peace and happiness I feel going to work; more than compensates that. Iqor is a great company; you should definitely apply.
You will have all the help you will ever need.
The pay is low.
I've been working with iQor for 3 months and feel like training left out a lot of information that would have been useful on the floor. My coworkers are nice and welcoming. My manager was helpful but didn't make me aware of occurrences/attendance policies or answered my questions fully. iQor is in the process of cross training their reps and not including a raise. For the amount of work we do; I feel like pay could be raised since we're working on minimum wage. Since I am unable to live off the income given by the company I am currently looking elsewhere for employment.
Work from home, Multiple schedules, Bring your own device
Short breaks, No holiday pay, Software works half the time
Greatful for the opportunity working for the company, however it was time to move on. There was no room for advancement and the pay is low. Great place to work if you want to gain experience in a call center.
Good management, can transfer to other accounts
Low pay, not enough time in training, patients cursing and yelling at you
It is productive and busy at all the time, but what can I say is that I did not enjoy that much staying inside the company. I am okay on how they pay me since I don't have Bachelor Degree, but some people around me is too toxic. But the Supervisor is okay and nice.
You can sleep at your 1 hour lunch
The people around you is toxic.