iQor Employee Reviews
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The company lacks communication skills from management to supervisor. Information changes in a matter of days and agents are not notified until it’s too late. If a manager states they will get back with you about a question you asked please don’t hold your breath. The answer will once again come when it’s too late or you’ll never receive an answer at all.
Co Workers were great
Lack of communication. Poor pay.
I am very new to Dallas Texas, and I thought I would be happy but no. This job responded very quickly to needing to be hired. They set me up with an interview, I took the test. Arrived to the ORIENTATION 30 minutes early. They had me wait in a room until it then. I waited in the room for 1 hour and 30 minutes. They forgot I was in the room, then they tell me they ran out of space with computers and i would have to wait s month to join the next hire. They didn’t care at all. Worse company in HISTORY
I enjoyed working here and loved my coworkers and manager. I learned a lot of valuable skills. However, I was laid off as my job was moved overseas. There can be a lot of drama working in a call center, just got to hope for nice coworkers. It was very stressful getting phone call after phone call back to back all day but I learned a lot. They were strict on breaks to the point where it was ridiculous, if you have to use the restroom frequently this is not the job for you.
Learn a lot of useful skills
Timed breaks (cant be 30 seconds late), stressful, no job security
Stressful to save the least. People are rude. Management is alright if you get the right person. Not family oriented at all. They FIRED ME because I HAD A BABY and hadn't been there for a year so I didn't qualify for maternity leave.
You're not unemployed
Literally everything else
It's super ghetto even the managers, they offer advancement but it's a favorites thing if you close with or suck up to your boss and do bare minimum then you're good, what i hate is manual outbound you call hundreds of people all day with all being voicemail and maybe 2 hang ups so with no connection rate the time drags and i mean slowly!!!! So you can take 10 calls and only 2 or 3 minutes went by a normal inbound call center a hour or 2 would have passed!
ghetto, management has favorites, slow days, pay per hour
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I left after managers misgendered employees and hearing managers talk negatively about people behind their backs. There’s is no respect on the floor and it’s constantly loud. Managers don’t care and lie to your face from the get go— it’s a sales job and they lie about that.
Shirt breaks, managers
Beyond unprofessional. I experienced sexism, gender based harassment, stalking because employees from other companies were permitted to visit as long as they had a ‘friend’ they could name in the same company to visit. I also was attacked by bed bugs and when a storm caused a leak in the ceiling, we were advised simply to not sit near the specific location by only 2 seats while a garbage bin was placed to collect the leaking water for almost 4 months. I invested in stocks and the company filed bankruptcy to avoid returning compensation. There was no room for growth as all positions were filled. Schedules were ridiculous and didn’t permit you to have a normal lifestyle. Work was life and life is what felt like a break for the day I had off.
Short breaks, false expectations, gender-based harassment, sexism, peer pressure, harassment, hazardous environment, verbal abuse
The people that work there are amazing. Management does genuinely try to help to succeed. Good benefits, good work atmosphere. Only problem is handling escalated customers and only being paid $10/hr at 40 hours a week. They will have you work a mandatory 45 hours a week for 5 weeks to help with business once a year. Again, only good if you enjoy talking to angry customers and being technical support.
Great incentives, compensation, and job security
Short breaks, low pay
Work-life balancedon't do it. Training was horrible. I logged into my computer and quit before I even made it to production.Overallhood ghetto don't do it. Its not even worth it working from home. I just logged onto to my computer one day and decided I couldn't do it. They cram all this knowledge into you and expect you to remeber everything.