iQor Employee Reviews for Agent
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I've previously given a review for this job not sure why it continues to pop up however I will review again. The management was poor under trained and not helpful. The building was very unclean bathrooms very unsanitary broken toilets clogged unclean which was puzzling due to housekeeping present at all times . This company promotes inclusion of transgender LGBT which is admirable but it's to the point where it overshadows the work you are completing. Sexuality and ones personal preference should not be focus of work completed here. The respect given to each other in the work place should be the only concern in relation to ones sexual orientation. I shouldn't have to encourage or compliment a transitioning male or female on their transition just like your not required to compliment me on my heterosexuality choice. Compliment me on my work as I will compliment you on yours that's all I want to discuss at work is work. The incentives given to employees were questionable as well. They had vendors come in with perfume for employees payroll deductable as well as cash advances on payroll both programs promote financial debt digging bigger financial problems for employees already recieving low wages. Offer financial literacy programs, credit building programs, criminal record expungement programs to promote employees trying to advance in their careers but are held back by their records.
I spent over 1 year working there and I only got made bonus once. The customers are rude and nasty, management plays favorites. The bonus scale is not a fair process you could give the customer everything they want and still not make bonus. Management constantly nitiucks the little things. They are also hypercritical even during training
If you enjoy getting lied to about the perks and benefits of the job and having irate customers for things out of your control with management that is completely useless then iqor would be the best place to go if youd like to be completely miserable, as well as the minimum wage pay and the way the building is ran you'll get screwed over
Pay is pathetic make it hard for you to bonus they put anyone in management position the job is a stress the mangers don’t ever want to take escalation also they have their picks they want to help and do for. They don’t care about your kids or you being sick they just want you taking calls.
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I love the work place, my team, supervisors, support assist you, its just that the account assign to me is not for newbies. Should have lot of time to learn the payments, not 1 day.
Incentives, Happy People, Work place
Ot, Unlimited calls, Quieng Pressure
Productive competitive salary.location is very accesible from our location..since we cater canada amd we handle accounts receivanle we are also entitle to have an off if its canadian holoday so we emjoy christmas and new year at home too..