iQor
3.3 out of 5 stars.
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iQor Employee Review

they need a culture change...bad

2.0
Job Work/Life Balance
Salary / Benefits
Job Security/Advancement
Management
Job Culture
January 7, 2021
dont care about the workers just performance and metrics. they don't do refresher training and dont put much effort into helping agents reach performance goals but they somehow expect you to reach those goals. the clients is Asurion (for AT&T...we had Verizon too but they fired us), T-Mobile, and Cricket.
Ratings by category
2.0Work/Life Balance
2.0Salary / Benefits
2.0Job Security/Advancement
1.0Management
1.0Culture
Pros
distance from home
Cons
hostile work environment, bad upper managemet, dirty environment
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Customer Service, Sales Representative (Former Employee) - Davao City
The days off aren't fixed. Seems very underwhelming for most of the employees. There's absolutely no guarantee that you can enjoy a weekend without work. Several times, they will require you to work on off.
Pros
Lots of compensation
Cons
Long hour
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Sales and Customer Service Representative (Former Employee) - Clark Freeport Zone, Pampanga
Working with Iqor was fun. You will indeed work with great bosses and co workers while having fun and enjoying. Good environment and excellent management.
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  1. they need a culture change...bad