iQor Employee Review
Call Center With Good Pay and Optional Overtime
The floor has several different supervisors, one of which you will be assigned to. Which one you get will completely affect your experience at this job. Some are absolutely amazing, like the one I had. But some others are very reluctant to help you with the customers or any questions. This matters because your assigned supervisor is not likely to share the same schedule as you. They scheduling is done by choosing a set range of days and then a time range from a list of days and times provided. The ranges you can choose from are based on availability and the range you choose is your set schedule unless you talk to your supervisor and have it changed. You WILL work every weekend.
Ratings by category
Work/Life Balance
Salary / Benefits
Job Security/Advancement
Management
Culture
Cons
You can not have your phone, smart watch, etc. with you on the work floor. It is a terminatable offense
Similar reviews
Perfect place to work as an aspiring agent. Great coaches who will push you to perform beyond your game. Competitive bonuses and incentives to hit. Allowances to boost performance
Pros
proximity wise, competitive bonuses and incentives, great leaders
Cons
long hours
I had a great experience working with people in iQor. The Account Manager was so nice, friendly, very intelligent and I can see that he doesn't have a favoritism with the agents.
Pros
Benefits starts on your first day.
Cons
Some of Supervisors have favoritism (in my account). I don't know if other accounts do the same way.
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- Call Center With Good Pay and Optional Overtime